Easily synchronize your data between SAP CRM and Microsoft Outlook
maiConnect enables seamless data integration and bidirectional synchronization between SAP CRM and Outlook, ending the need to manually move data such as appointments, emails, and tickets between platforms. This groupware tool keeps your data synced automatically and in real time.
Overview
Increase cross-platform work flexibility/capability
Increase your performance across SAP CRM and Outlook platforms with the new ability to assign emails to contact persons or customers, classify emails as opportunities, leads, or quotes and create service tickets and assignments in Outlook.
Save time spent moving data between platforms and devices
Move data in real time with maiConnect instead of manually moving calendar data from one platform to the other. maiConnect enables easy access to platforms, functions, and data through variety of devices.
Accelerate information flow within teams
Speed up team communication with the real-time synchronization of calendars, appointments and tickets, freeing teams from a mandated platform feature or functionality or a set synchronization regime.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Utilities, Wholesale Distribution, Banking, Public Sector
Compatibility
Works with
SAP CRM Sales
Features
Simplify Object Mapping
Provide simple mapping of e-mails, tasks, appointments and opportunities from across the devices in your portfolio as part of the SAP and Outlook platforms synchronization.
Two-Way Synchronization
Automatic, no-click required data synchronization between SAP CRM® and Outlook makes it easy to keep calendars, appointments, and tickets up to date, regardless of which platform they were created on or how accessed.
Size for your on-premise SAP CRM
Designed for direct integration into your on-premise SAP CRM, maiConnect is based on SAP Netweaver ABAP technology and easily expandable with custom BAdIs. No additional hardware required.
