Maximize value of SuccessFactors by improing user experience
We are offering TechTouch that creates and displays navigation on web system by using browser extension. Users are guided through the contents of their work, highlighting only the necessary parts of the numerous input fields. Customer don't need to customize their SuccessFactors. A partner that is a member of SAP’s curated startup ecosystem.
Overview
Maximize the value of system implementation
Many companies have problems with couninius engagement for user after system implementation. In many cases, the reason for this is that users are not able to operate the system as intended, or that they have problems using the system in the first place.
Reduce inquiries/returns
On-screen navigation can be created in real time based on user inquiries and returns, which are common after the system is up and running. This can greatly reduce the number of inquiries from users and the man-hours required to respond to returns due to incomplete input information.
Reduce system input time
By setting support functions and check rules for complex input items, users can be encouraged to select and input appropriate values, leading to improved data quality and reduced input operation time for the entire system.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Automotive, Banking, Public Sector, Insurance
Compatibility
Works with
SAP SuccessFactors platform
Features
Avoid mistakes with the guides provided
Overlaying a tech-touch "guide" on the system's screen guides the user step-by-step through the operation. Not only can the user operate the system without hesitation, but by setting check rules for input items, the user enters appropriate values.
Improve user experience with the tool tips
The slightest stumble by a user can cause stress and lead directly to a low evaluation of the system. TechTouch can place tooltips anywhere in the web system. Tooltips can help users to get settled into the system by eliminating their stumbling blocks.
Automate operations with Auto Flow
The "Tech Touch Autoflow" function, which enables the system to autopilot, like RPA, for specific predefined entry fields when entering data into the system, is now available. With this function, even those without programming experience or skills can set up the automation of operations.
Plans and pricing
Price Upon Request
Price upon requestRecurring Edition
Includes 500 Users Price unavailable in this region- Minimum contract 1 year
Includes 500 Users
Customer reviews
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Talent Management |
| Industry | Cross-Industry, Automotive, Banking, Public Sector, Insurance |
| Works with |
SAP SuccessFactors platform |
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
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| Operations |
Service Levels >99.5% This product achieves operational performance levels of 99.5% or greater. |
Resources
Quick Demo LMS
Quick Demo PMGM
Brochure
Publisher
Techtouch, Inc.
TechTouch is a SaaS that allows users to create and display real-time navigation on various business systems with no code, supporting system proficiency and advanced utilization, which are key issues for DX promotion. Since its launch in 2019, it has been adopted mainly by large companies.
