Seamless SAP S/4HANA connection to the BSI Customer Suite for holistic customer management

The app ensures a smooth connection between SAP S/4HANA and the BSI Customer Suite, including all relevant business partner and order data. This guarantees fast implementation of the BSI Customer Suite, which provides service, sales and marketing functionalities for holistic customer management by offering e.g. 360-degree customer views, automated processes and trigger-based marketing including AI.

Overview

Ensure an easy integration between SAP S/4HANA and BSI Customer Suite

The app ensures the connection between SAP S/4HANA and BSI Customer Suite to support service, sales and marketing for holistic customer management. Benefit from the experience of DSC and save costs and time in your integration-project.

Providing specific utility content for your processes

The Connector supports to simplify your SAP S/4HANA-transition using standard services and interfaces. This leads to optimized connections and maximum utilities process integration capabilities.

Customize the comfortable frontend via no- and low-code

Thanks to a standardized industry cloud solution, industry-specific process and industry-relevant connectors, you can expect early wins – meaning visible, scalable outcomes from the outset. Start light, then grow with us, at your pace, to your profit.

Details

Solution type

Extensions and Add-ons

Industry

Utilities

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP S/4HANA UtilitiesSAP Integration SuiteSAP Business Technology Platform

Features

Profit from a fast time to market, using out-of-the-box standard connectors

The connector ensures to support service, sales and marketing for holistic customer management. Benefit from the integration and utilities experience and save costs and time in your integration-project and simplify your SAP S/4HANA-transition.

Profit from a fast time to market, using out-of-the-box standard connectors
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Achieve a holistic customer management and optimize your customer relationship

Analyze your customer data in real time and use it in all energy-specific business processes. All meter and customer information provided by the connector-app, is mapped centrally, creating a comprehensive 360-degree customer view.

Achieve a holistic customer management and optimize your customer relationship
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Use process designer for intelligent service, sales and marketing automation

With the intuitive BSI no code and low code visual process designer, your team can easily create and manage workflows without extensive programming knowledge, including SLAs, letter-designs, etc. This makes it easy to map your service, sales, and marketing processes.

Use process designer for intelligent service, sales and marketing automation
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