Autonomously process and answer questions from existing customer data.

This agent can autonomously process natural language questions, identify intent, and deliver accurate responses. The agent allows administrators to define particular questions that are answered using existing custom data sources, tickets, or cases.

Overview

Customer Satisfaction Boost

Improve customer satisfaction

High-Value Customer Interaction Focus

Increase sales and service staff productivity, focusing on high-value customer interactions

Sales & Service Productivity

50% higher sales staff productivity for agent-handled tasks

Details

Solution type

AI Agent

Plans and pricing

Choose a base plan

Q&A Agent

  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.
  • Contract duration available upon request
  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.

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Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.