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Outsourcing Partner Certification

Certification helps SAP customers identify best-in-class service providers, while  certified partners increase market visibility and drive new revenue.

SAP offers a certification program for partners that manage customer environments in the cloud or on premise. These certifications help SAP customers identify best-in-class service providers to meet their requirements in terms of quality, scope, and geography. 
 
SAP offers several certifications to cover various business needs. SAP experts will recommend one or more certifications based on your service portfolio. The certification process for SAP outsourcing operations partners includes:

1. Formal application for certification

2. Preparation for an on-site audit by the partner and an auditor

3. On-site audit at the partner location, followed by an SAP audit report
 
After a successful audit session, SAP issues a certificate to the partner and grants permission to use the appropriate certification logo for two years. A re-certification audit is mandatory every two years.

Outsourcing Operations Services

Our certified partners offer a full portfolio of outsourcing operations services across a wide range of SAP products.

Tap into the growing global trend of customers using outsourcing services for SAP products. Typical services include:

Cloud and infrastructure operations

Offering an infrastructure and cloud services portfolio tailored to SAP customers. Cloud service offerings from providers certified by SAP encompass on-demand infrastructure and on-demand services for SAP products. No SAP operations services are included in the infrastructure services.

Hosting operations

Operating and maintaining SAP applications, and offering complete hosting packages tailored to the customer’s SAP product portfolio. Extensive technical SAP administration skills and experience are mandatory.

Application operations

Offering maintenance, daily operation, and ongoing functional support for SAP business applications. These services can currently be certified for SAP Business Suite, SAP S/4HANA and SAP SuccessFactors solutions.

SAP HANA operations

Delivering operations services for solutions powered by the SAP HANA business data platform, with high-quality operational standards.

Business process outsourcing (BPO) operations

Partners offer the full stack of business process outsourcing services based on SAP business applications.

DevOps

Working according to the DevOps principles of flow, feedback and continuous learning with focus on cloud solutions and cloud extensions.

To help ensure ongoing high standards for the management of SAP solutions, certified providers undergo a rigorous assessment of their delivery and support capabilities every two years, conducted by SAP's outsourcing partner certification group. You can become certified either at a local (country) or regional or global level.

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