SAP Trust Center

SAP SuccessFactors solutions include a complete set of tightly integrated talent management solutions, robust workforce analytics and planning, as well as an integral core HR solution.

SAP SuccessFactors solutions are comprehensive, engaging, and flexible enough to start with any product and expand to every product in the suite. SAP SuccessFactors ties people strategy to business strategy via workflows, content, insights and expertise that directly supports business results and drives company success.

As SAP SuccessFactors expands the Company continues to optimize its use of data center hosting facilities. Services may be relocated as business needs change. The following data centers host SAP SuccessFactors solutions: Amsterdam (Netherlands) Chandler (Arizona), Ashburn (Virginia), Sydney (Australia), St. Leon-Rot (Germany), Shanghai (China), Toronto (Canada), Moscow (Russia) and Sao Paolo (Brazil).

The Cloud Computing Compliance Controls Catalogue (C5) is intended primarily for cloud service providers as well as their customers and auditors. It is defined which requirements (also referred to as controls in this context) the cloud providers have to comply with or which minimum requirements the cloud providers should be obliged to meet. The catalogue is divided into 17 thematic sections (e.g. organization of information security, physical security). The surrounding parameters provide additional information on the data location, provision of services, place of jurisdiction, certifications and duties of investigation and disclosure towards government agencies and contain a system description. 

SAP SuccessFactors as prepared C5 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers the audit period 1. November 2020 to 31. October 2021, the locations Amsterdam (Netherlands) Chandler (Arizona), Ashburn (Virginia), Sydney (Australia), St. Leon-Rot (Germany), Shanghai (China), Toronto (Canada), Moscow (Russia) and Sao Paolo (Brazil).

The use of this report is restricted. A copy of this report is available for all SAP SuccessFactors customers with productive systems. This report is also available for prospective customers under the signed non-disclosure agreement.