SAP Cloud for Customer on Amazon Web Services Cloud Computing Compliance Criteria Catalog (C5:2020) Audit Report 2023

SAP Cloud for Customer System Supported by Infrastructure Managed by Amazon Web Services is an SAP Customer Relationship Management (CRM) Software-as-a-Service offering, powered by SAP HANA. It is a set of solutions for sales and service teams. All solutions are pre-integrated with SAP Business Suite and the solutions are supported on a wide range of browsers and mobile devices.

 

SAP Cloud for Customer System Supported by Infrastructure Managed by Amazon Web Services is a multi-tenant cloud offering that bridge sales, customer service and social CRM together.

SAP Cloud for Customer on Amazon Web Services is offered in the following primary data center locations:

 

DC Locations

DC Providers

 

Services

 

Frankfurt, Germany

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

Oregon, USA

AWS

Standard SAP Cloud for Customer

Sao Paulo, Brazil

AWS

Standard SAP Cloud for Customer

Sydney, Australia

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

Virginia, USA

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

The Cloud Computing Compliance Controls Catalogue (abbreviated “C5”) is intended primarily for cloud service providers as well as their customers and auditors. It is defined which requirements (also referred to as controls in this context) the cloud providers have to comply with or which minimum requirements the cloud providers should be obliged to meet. The catalogue is divided into 17 thematic sections (e.g. organization of information security, physical security). The surrounding parameters provide additional information on the data location, provision of services, place of jurisdiction, certifications and duties of investigation and disclosure towards government agencies and contain a system description.

 

SAP Cloud for Customer on Amazon Web Services has regularly prepared C5 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers the audit period April 1, 2022 to March 31, 2023.

 

The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.

SAP Cloud for Customer System Supported by Infrastructure Managed by Amazon Web Services is an SAP Customer Relationship Management (CRM) Software-as-a-Service offering, powered by SAP HANA. It is a set of solutions for sales and service teams. All solutions are pre-integrated with SAP Business Suite and the solutions are supported on a wide range of browsers and mobile devices.

 

SAP Cloud for Customer System Supported by Infrastructure Managed by Amazon Web Services is a multi-tenant cloud offering that bridge sales, customer service and social CRM together.

SAP Cloud for Customer on Amazon Web Services is offered in the following primary data center locations:

 

DC Locations

DC Providers

 

Services

 

Frankfurt, Germany

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

Oregon, USA

AWS

Standard SAP Cloud for Customer

Sao Paulo, Brazil

AWS

Standard SAP Cloud for Customer

Sydney, Australia

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

Virginia, USA

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

The Cloud Computing Compliance Controls Catalogue (abbreviated “C5”) is intended primarily for cloud service providers as well as their customers and auditors. It is defined which requirements (also referred to as controls in this context) the cloud providers have to comply with or which minimum requirements the cloud providers should be obliged to meet. The catalogue is divided into 17 thematic sections (e.g. organization of information security, physical security). The surrounding parameters provide additional information on the data location, provision of services, place of jurisdiction, certifications and duties of investigation and disclosure towards government agencies and contain a system description.

 

SAP Cloud for Customer on Amazon Web Services has regularly prepared C5 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers the audit period April 1, 2022 to March 31, 2023.

 

The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.