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SAP Business Technology Platform Better Together: Customer Conversations Series

Hear SAP customers, partners, and thought leaders share experiences and insights on solving business challenges with SAP Business Technology Platform (SAP BTP).

Better Together: Customer Conversations

Each monthly episode includes candid conversations filled with insights and inspiration from SAP BTP customers, partners, and thought leaders at the forefront of innovation and digital transformation.

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Black Horse One applications are transforming equestrian sports in real-time

Hear how Black Horse One built a suite of applications, including Spectator Judging® and eDressage™, that are merging technology with tradition to modernize and streamline processes that enhance the experiences for athletes and spectators alike. Targeting lines of business for HR.

A first look into the episode

This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.

The intersection of sports and technology

Tamara McCleary, CEO of Thulium, meets with Daniel Göhlen, CEO of Black Horse One, and Craig O’Shannessy, director of Brain Game Tennis, to discuss how technology and digital transformation improves the sporting experience for athletes and audiences.

A deeper conversation with the customer

Timo Elliott, VP and global innovation evangelist at SAP, speaks with Daniel Göhlen to discuss the digital technologies that helped Black Horse One build a suite of applications that revolutionized the world of dressage, including immediate and paperless judging. 

More insights from the episode

Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.

Costain Group PLC and Deloitte unify data to improve processes and reduce costs and emissions

Hear how Costain Group PLC partnered with Deloitte to leverage digital solutions for unifying data, optimizing productivity, using taxpayer funds efficiently, and becoming more sustainable. Targeting lines of business for Cloud ERP.

A first look into the episode

This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.

A data-driven strategy across major projects

Charlie Davies, strategic growth manager at Costain Group PLC, and Richard Benson, director of Intelligent Technologies for SAP at Deloitte, examine why uniting data improves visibility and decision-making.

A deeper conversation with the customer

Timo Elliott, VP and global innovation evangelist at SAP, welcomes Charlie Davies and Richard Benson to offer lessons on lowering risk, finding opportunities, boosting efficiency, and cutting infrastructure costs.

More insights from the episode

Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.

DAIMANI leads the way with a solution that delivers a friction-free VIP hospitality experience

See how DAMIANI created the first B2Me global platform for VIP hospitality packages and learn how they’re converting customer service into premium, personalized experiences. Plus, GlobalNet shares how technology is changing how we meet and exceed customer expectations. Targeting lines of business for Spend
Mgmt, Customer Experience, and Cloud ERP.

A first look into the episode

This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.

Experience is everything, and moments matter

Tamara McCleary, CEO of Thulium, welcomes Max Mueller, CEO of DAIMANI, and Kevin Jackson, CEO of GC GlobalNet, to discuss the digital transformation of customer experiences, and how technology makes that possible. 

A deeper conversation with the customer

Timo Elliott, VP and global innovation evangelist at SAP, invites Max Mueller to share how a platform can be created to unite a fragmented marketplace and the value of integration, extension, and analytics.

More insights from the episode

Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.

Endress+Hauser leverages data to pivot and become a digital solutions company

Take a look at how a pivot toward becoming a digital solutions business empowered Endress+Hauser to capture and monetize data better to spark innovation. Plus, Unconventional Ventures discusses the possibilities for digital solutions companies. Targeting lines of business for HR and Cloud ERP.

A first look into the episode

This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.

The need for business innovation

Tamara McCleary, CEO of Thulium, brings together Mike Cook, PhD, IIoT collaboration manager at Endress+Hauser Digital Solutions, and Theodora Lau, founder of Unconventional Ventures, to examine the role of necessity and data in facilitating change.

A deeper conversation with the customer

Timo Elliott, VP and global innovation evangelist at SAP, speaks with Mike Cook, PhD on how SAP BTP helps identify demand-driven solutions and how organizations can pinpoint when change is needed.

More insights from the episode

Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.

Evernex uses a sustainable and sensible solution to extend the life of IT landscapes worldwide

Listen to how Evernex prioritized sustainability and longevity to help businesses manage their multi-vendor infrastructures in addition to providing support, and maximizing IT asset lifespan. Plus, Boston Consulting Group discusses the benefits of aftermarket assets. Targeting lines of business for Digital Supply Chain.

A first look into the episode

This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.

Digital transformation as a means, not an end

Tamara McCleary, CEO of Thulium, sits down with Emmanuel Roland, chief digital and technology officer of Evernex, and Dr. Marcell Volmer, partner, and director of Boston Consulting Group, to discuss the new opportunities for digital transformation, innovation, growth, and sustainability.

A deeper conversation with the customer

Timo Elliott, VP and global innovation evangelist at SAP, discusses with Emmanuel Roland the technologies and the experience of building out the company’s service and what solutions were essential in order to integrate with other vendors all while keeping an eye on the triple bottom line.

More insights from the episode

Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.

FARYS and Capgemini improve water management with efficient, sustainable operations

Listen to FARYS and Capgemini share how they achieve a triple bottom line. They share how with the right technologies, companies can now meet their social, environmental, and financial goals. Targeting lines of business for Digital Supply Chain and Cloud ERP.

A first look into the episode

This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.

The world becomes a better place with technology

Tamara McCleary, CEO of Thulium, talks to Inge Opreel, Directiemanager ICT at FARYS, and Kevin De Wilde, project manager at Capgemini, about how technology and sustainability are driving impactful innovations.

A deeper conversation with the customer

Timo Elliott, VP and global innovation evangelist at SAP, sits down with Inge Opreel and Kevin De Wilde to discuss unique challenges, such as complying with local regulations and collaborating with companies that may be competitors.

More insights from the episode

Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.

Ferrara grows its brand by responding to customers with real-time insights

Dive into the meaning and power of real-time insights and find out why iconic candymaker Ferrara, along with Digital and Growth, believe achieving it matters to the entire business. Targeting lines of business for Digital Supply Chain and Customer Experience.

A first look into the episode

This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.

Delight in every byte

Tamara McCleary, CEO of Thulium, welcomes Mustafa Mustafa, senior director of Analytics and Technical Shared Service at Ferrara, and Cyril Coste, founder and executive coach at Digital and Growth, to explore the meaning and value of real-time customer insights.

A deeper conversation with the customer

Timo Elliott, VP and global innovation evangelist at SAP, invites Mustafa Mustafa back to the table to share how using real-time data brings more value to customers and to the business.

More insights from the episode

Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.

Flexso automates HR processes to increase hiring, accuracy, trust, and transparency

Hear how artificial intelligence (AI) inspired Flexso for People to create an innovative platform that enables recruiters, candidates, and employers to find the best talent, reduce resources, and minimize bias for a win-win-win. Targeting lines of business for HR.

A first look into the episode

This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.

The reinvention of HR for today and beyond

Tamara McCleary, CEO of Thulium, interviews Tom Mentens, HR transformation consultant at Flexso for People, and David Pierre, partner at Flexso Digital, to explore how AI improves HR functions, for applicants and companies alike.

A deeper conversation with the customer

Timo Elliott, VP and global innovation evangelist at SAP, joins Tom Mentens and David Pierre to explore the experience of designing an AI service and how Flexso clients and applicants benefit from digital innovation.

More insights from the episode

Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.

Gates Corporation and NIMBL add smart technology to existing manufacturing machinery

Hear how Gates Corporation and NIMBL are driving industrial innovation and breaking down data silos for end-to-end equipment insights. Plus, hear from Net Future Institute about the opportunities ahead for manufacturing. Targeting lines of business for Digital Supply Chain

A first look into the episode

This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.

The free flow of data throughout the organization

Tamara McCleary, CEO of Thulium, hosts Jason Taylor, VP of Global Digital and Innovation at Gates Corporation; Nathan Williams, practice director of SAP Platform Technologies at NIMBL; and Chuck Martin from Net Future Institute, for a discussion about sparking innovation and improving business visibility.

A deeper conversation with the customer

Timo Elliott, VP and global innovation evangelist at SAP, digs into the opportunities and challenges of removing data silos within organizations and among vendors with Jason Taylor and Nathan Williams. 

More insights from the episode

Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.

Heidelberg University Hospital leverages data to save lives amidst a pandemic

Find out what happened when Heidelberg University Hospital rapidly built a digital solution to provide its healthcare heroes with real-time data to manage equipment and facilities across 18 hospitals, in an effort to save lives and protect the community. Targeting lines of business for Customer Experience and Financial Management.

A first look into the episode

This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.

The interconnection of regional hospital data

Tamara McCleary, CEO of Thulium, Prof. Dr. Norbert Frey, medical director of the Department of Cardiology, Angiology, and Pneumology at Heidelberg University Hospital, and Michael Byczkowski, global VP and head of Healthcare Industry at SAP, discuss how technology is driving medical data management and healthcare logistics. 

A deeper conversation with the customer

Timo Elliott, VP and global innovation evangelist at SAP, joins Prof. Dr. Frey and Michael to hear why and how the hospital built and implemented a digital solution amidst a pandemic for the sake of their patients, staff, and community.

More insights from the episode

Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.

Lloyd's Register uses a predictive solution to deliver next-level asset insight and risk mitigation

Discover how Lloyd’s Register became a global leader in infrastructure safety and performance. Accenture joins the conversation to discuss what it means to have a full view of asset, facility, employee, and environmental factors. Targeting lines of business for Digital Supply Chain and Cloud ERP.

A first look into the episode

This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.

A complete view of asset and facility performance

Tamara McCleary, CEO of Thulium, is joined by Oz Rodriguez, head of Product Go-to-Market Strategy at Lloyd's Register, and Dr. Ganapathi Pulipaka, chief data scientist and technical lead at Accenture, to discuss the benefits of proactive, platform-based risk mitigation. 

A deeper conversation with the customer

Timo Elliott, VP and global innovation evangelist at SAP, welcomes Oz Rodriguez to discuss the future of risk management and how their predictive platform, AllAssets, delivers insights to help customers maintain their assets to protect people and the environment. 

More insights from the episode

Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.

Uniper fast-tracks innovation with automation from the plant, to the field, and back office

Hear how Uniper is streamlining scheduling, maintenance, and desktop support with robotic process automation to drive massive potential across the entire business. Plus, Mavin discusses the possibilities for end-to-end automation. Targeting lines of business for HR and Cloud ERP.

A first look into the episode

This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.

The fast track for meaningful change

Tamara McCleary, CEO of Thulium, Achim Löbke, head of Architecture and Optimization at Uniper; László Gergely, international project manager at Uniper; and Dr. Mark van Rijmenam, founder of Mavin, discuss automation and its ability to speed innovation.

A deeper conversation with the customer

Timo Elliott, VP and global innovation evangelist at SAP, invites Achim Löbke and László Gergely to share the company’s challenges and successes along their innovation road map that embraces automation.

More insights from the episode

Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.

Resources

What is SAP Business Technology Platform

An integrated and flexible portfolio of SAP technologies that helps customers achieve an understanding of data and processes in SAP and third-party apps to quickly turn data into business value.

Explore SAP Business Technology Platform

Discover how numerous companies worldwide address some of their most-pressing challenges with SAP Business Technology Platform.

Contact us

E-mail us to participate in the series, suggest topics, and request more product or use case information. We also encourage you to share your business use of technology through an anonymous survey.

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