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Save time and guesswork to accelerate sales with SAP Sales Cloud

Create a complete view of every customer and every opportunity with automatic monitoring of customer activity.

  • Stay one step ahead with real-time predictive analytics
  • Work anywhere with mobile online and offline capabilities
  • Take an accurate pulse of every deal in your pipeline
  • Improve your sales strategy with prescribed content recommendations

Guide sales reps quickly through quotes and contracts

Eliminate manual quotes and contracts by enabling seamless, automated, and intelligent configuration of quotes and contracts.

  • Protect profits and margins with AI-powered guided selling
  • Individualize quotes with customer- and channel-specific pricing
  • Set permissions with our role-based contract templates and clause library
  • Negotiate sales with an online negotiation workspace

Model and manage sales territories and incentives

  • Enable intelligent, real-time territory, quota, and plan modeling
  • Create, distribute, and manage compensation plans
  • Manage complex crediting hierarchies and dispute resolution
  • Allow sales reps to see their compensation while configuring quotes

Embrace the future of selling

Outmaneuver your competition through agile monetization that goes beyond quote-to-cash with revenue recognition.

  • Bridge the gap between front-end and complex order-fulfillment processes across multiple fulfillment systems and back ends
  • Manage revenue, billing, and invoicing for subscriptions, one-time billing, and multiple usage-based billing scenarios
  • Automate the IFRS 15/ASC 606 revenue recognition process with real-time reporting

What are analysts saying about the SAP Sales Cloud portfolio?

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SAP solutions display completeness of vision in sales performance management

Read Gartner’s guide to evaluating solutions for driving sales, aligning incentives, automating commissions, and planning territory and quota strategies.*

SAP provides some sales force automation solutions

Find out why SAP is named a Leader in the Gartner Magic Quadrant for Sales Force Automation report, and learn about our holistic approach to automation. **

SAP CPQ helps sales teams get complex quotes to customers quickly

See why SAP CPQ is recognized as a Leader in Gartner's 2018 Magic Quadrant for Configure, Price and Quote Application Suites.***

See how customers are succeeding with SAP Sales Cloud

Why SAP Training?

Provide users with the skills required to optimize their use of SAP Sales Cloud and drive maximum business value with easy-to-access, specialized training.

Access free online courses with openSAP

Experience a flexible, engaging, and open learning environment that is designed to help you optimize your software investment.

Engage in specialized training anytime, anywhere

Take advantage of specialized training courses for SAP Sales Cloud that are available at your convenience, no matter where you are in the world.

Find your learning path to SAP Sales Cloud

SAP Sales Cloud Learning Journeys help you choose your path based on your role, area of interest, learning needs, and preferred training method.

Access SAP Learning Hub for live and on-demand learning

Get the training you need with instant access to SAP Learning Rooms and self-paced digital learning content with SAP Learning Hub.

  • Jump-start employee adoption and productivity
  • Deploy your solution on time and on budget  
  • Support training for all roles involved in implementation, deployment, and ongoing enablement
  • Lower your training cost per learner with a single, affordable subscription

Get started with SAP Sales Cloud

  • View how-to videos on using software features and functions
  • Watch Webinars and attend expert events for the latest updates, insights, and advice
  • Get information about our quarterly release cycles, service availability, and cloud support

SAP Customer Experience Services

Transform your business faster with help from SAP Digital Business Services.

Partner Ecosystem

Benefit from specialist expertise to guide your SAP Sales Cloud project. SAP Customer Experience solution partners provide the service and support you need to meet your enterprise goals.

Included Products

Learn about the products included in the SAP Sales Cloud portfolio.

SAP Sales Cloud Resource Center

Support the end-to-end customer journey

Explore the other cloud solution portfolios in the SAP C/4HANA suite.

SAP C/4HANA

See how the SAP C/4HANA suite brings together customer data, machine learning technology, and microservices to power real-time customer engagements across sales, service, marketing, and commerce.

*Gartner, Magic Quadrant for Sales Performance Management, 14 January 2019, Melissa Hilbert | Adnan Zijadic

**Gartner, Magic Quadrant for Sales Force Automation, 26 June 2019, Theodore Travis, Melissa Hilbert, Adnan Zijadic, Ilona Hansen

***Gartner, Magic Quadrant for Configure, Price and Quote Application Suites, 05 November 2018, Christina Klock | Mark Lewis | Melissa Hilbert

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SAP SE.

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