Enterprise search made simple. If you can see it, we can find it
Set a new benchmark for B2B search experience today. We enable your customers and employees to identify and find any spare part instantly using images, keywords, or barcodes. Our solution is available as an API for seamless integration into SAP products or as a No-Code Search Suite. A partner that is a member of SAP’s curated startup ecosystem.
By nyris GmbH
Overview
Reduce machine downtimes
By providing an accurate and fast self-service search, you will empower your customers or technicians to reduce the downtime for machines significantly.
Turn frustrated customers into brand advocates
Search is the most critical contributor to an excellent B2B customer experience. Turn frustrated customers into brand promoters today by providing them with a search experience that will let them find any of your spare parts instantly.
Gain back hours of wasted search time
Save thousands of hours of wasted search time by providing your users with a fast, accurate, and typo-tolerant multi-modal search for SAP. Let them search for your products using images, keywords, or barcodes.
Decrease unnecessary customer service queries
Stop putting customers on hold or transferring them to long customer service cycles. Improve your First Call Resolution rate by giving your service agents a fast and effective search tool.
Avoid product duplicates
A fast and effective spare part search can help your team to reduce the number of product duplicates created in your PIM significantly. Empower your team to find your parts before they source them again.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Retail, Automotive, Wholesale Distribution
Compatibility
Works with
SAP Commerce Cloud
Features
Identify and find any spare part instantly
No matter how you start your search, receive instant results matching the image, keyword, or code you are looking for. You can filter your visual search with keywords to quickly find the spare part you are looking for or perform a visual similarity search on the results based on your keyword entry.
Profit from our market-leading search accuracy
We developed our recognition engine with millions of spare part images and constantly update our visual AI using the newest research. We outperform large and small competitors in customer RfPs regarding search accuracy, speed, and onboarding time.
Recognize any ID or text automatically with advanced OCR
If the search image includes a type plate, manufacturer model number, or any text, we automatically extract all visible characters from the image and match it with your product data. We can extend your product data using the text on the image or find specific IDs using our ID-match-module.
Identify multiple objects
You can significantly improve the visual search accuracy by using our object detection module. We can automatically detect multiple objects in your image and let you search for the right one. We also remove background noise that might affect the search results.
Eliminate data quality bottlenecks
Search, especially visual search, relies on high-quality data and images. We can create an index for you using your images or, if those are not available, using synthetically generated images from your or public CAD files.
Plans and pricing
All plans include:
- Market-leading Vision AI for spare parts and industrial components
- Free updates and re-indexing of data with latest, state-of-the-art AI models
- APIs for search and data management
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- up to 50,000 indexed items (additional items as paid add-on)
- up to 5,000 search requests (additional requests as paid add-on)
- up to 10 indices to cover different use cases or countries (additional indices as paid add-on)
- Dedicated customer success manager and free onboarding support
- Enterprise support via e-mail or phone with maximum two hours response time
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- All features from the Enterprise Edition plus
- Custmer neural network for search
- Usage of synthetic images outside of visual search
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Customer reviews
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Technical Information
Technical details
| Solution type | Extensions and Add-ons |
| Category | Commerce |
| Industry | Cross-Industry, Retail, Automotive, Wholesale Distribution |
| Works with |
|
Deployment and operations
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
|
| Globalization |
|
| Operations |
|
technical-name
2001008397
is-partner
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support-email
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Resources
Nyris One Pager
nyris and Replique Announce their Spare Parts On-demand Service
nyris’ visual search in the MyBühler app
API Documentation
Customer Stories
Publisher
nyris GmbH
At nyris, we love search. Our passion is to help anyone find any product in seconds - saving thousands of hours of wasted search time every year. We are at the forefront of visual search technologies and offer the market-leading turnkey search solution.
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