Prepare yourself for successful deployment
Your team will receive a series of enablement sessions based on key use cases on the end-to-end service management for the SAP Service Cloud solution. This includes sessions aligned to key product capabilities and integrating SAP Service Cloud and SAP Field Service Management solutions as well as SAP S/4HANA Cloud into your IT landscape.
Service overview
Increase Business Adoption of SAP Service Cloud
Learn the capabilities to get the most out of the SAP Service Cloud solution and how to roll out processes to increase internal use and adoption of SAP Service Cloud.
Empower your Decision Makers
Prepare your IT & business team for the SAP Service Cloud implementation process, expectations & holistic architecture for your solution.
Understand and align on SAP Service Cloud capabilities
Learn about best practices for omnichannel contact centers, case management, and user experiences.
Details
Solution type
Professional Services
Compatibility
Works with
SAP Service Cloud
Pricing and service scope
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deploymentType
Customer reviews
ec990020-9245-4bd0-980e-845cc3b2b31d
Resources
Video -SAP Service Cloud
Scope Document
Enablement service for SAP Service Cloud One-pager
One-pager
Frequently asked questions
Can the scope of this service be customized for a special request?
If you’re purchasing through the SAP Store, the service scope is fixed and cannot be modified. If you want to make a custom request, contact your SAP Sales representative to have the service specifically scoped and estimated.
Are any discounts available in the SAP Store?
No, discounts are not available for services purchased through the SAP Store. All prices listed are fixed and already reflect the best possible pricing.
What is the delivery process for services that I purchase through the SAP Store?
After purchasing a service via the SAP Store, the delivery process is:
- Confirmation: You’ll receive a confirmation email detailing your purchase and any next steps.
- Coordination: An SAP representative will reach out to schedule the delivery and ensure that you understand all prerequisites and requirements.
- Execution: The service will be delivered according to the scope and terms specified in your purchase.
- Completion: When the service is completed, you’ll receive a summary report and any relevant documentation or follow-up instructions.
Throughout the delivery process, SAP support is available to answer any questions or address concerns you may have.
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9999953981,9999954508,9999912440