Harness data from SAP CX to generate a summary that is easy to comprehend.

Name: SAP CX AI Toolkit, Intelligent Customer Profile
Brand: SAP SE

When you select an account, the system pulls all the open opportunities and service cases related to the account. If needed, you can choose to include a summary of a selected opportunity and case. The generated summary is written in natural language, and you can set its length.

Overview

Intelligent Enterprise Decisions

Help your teams make more intelligent decisions with enterprise data combined with operational data

Task Automation in Context

Automate routine tasks from right where your teams work using a stand-alone app or Joule

Proactive Enterprise Insights

Understand customers and answer their questions faster with proactive insights and answers derived from enterprise data

Details

Solution Type

AI Feature

Plans and pricing

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deploymentType

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