SAP Fieldglass: Accepting Work Orders
This guide describes how SAP Suppliers can navigate on SAP Fieldglass in order to start transacting (ordering and invoicing). The target audience is external (suppliers). Document downloadenINTERNAL – SAP and Partners Only
SAP Fieldglass: Accepting Work
Orders
March 2026
Public
SAP Fieldglass: Accepting Work
Orders
March 2026
Public
2INTERNAL – SAP and Partners Only
Work Orders
Introduction
When a candidate is selected for hiring, a work order is created by SAP.
A work order, initiated by the buyer (SAP), contains the dates, rates, and other terms of service. Work orders may also
have onboarding tasks associated with them. Onboarding tasks are action items to be completed in association with a
consultant starting his or her assignment. Suppliers are responsible for accepting or declining a work order.
See below the high-level process for services ordering on Fieldglass – for individual Time and Material Resources.
Work Orders
Introduction
When a candidate is selected for hiring, a work order is created by SAP.
A work order, initiated by the buyer (SAP), contains the dates, rates, and other terms of service. Work orders may also
have onboarding tasks associated with them. Onboarding tasks are action items to be completed in association with a
consultant starting his or her assignment. Suppliers are responsible for accepting or declining a work order.
See below the high-level process for services ordering on Fieldglass – for individual Time and Material Resources.
3INTERNAL – SAP and Partners Only
Reviewing Work Orders and Onboarding Tasks
When a buyer creates a work order for a job seeker you submitted,
you will receive a notification and a work item to accept the work
order.
1. From the Work Items menu, click the Accept link in the Work
Order section.
Note: You can also view work orders by clicking View > Work
Orders.
2. To view the details for a work order, click its ID in the list of
work orders.
The information related to the work order is organized using several
tabs.
Reviewing Work Orders and Onboarding Tasks
When a buyer creates a work order for a job seeker you submitted,
you will receive a notification and a work item to accept the work
order.
1. From the Work Items menu, click the Accept link in the Work
Order section.
Note: You can also view work orders by clicking View > Work
Orders.
2. To view the details for a work order, click its ID in the list of
work orders.
The information related to the work order is organized using several
tabs.
4INTERNAL – SAP and Partners Only
3. Review the items listed in the Onboarding Items section on the Activity Items tab. These are items that require action as a part of
bringing the worker on board. The actor, who is the individual responsible for completing the task, may be the buyer, the supplier, or the
worker. Please filter the Activity Items – Responsible By and find the Supplier account.
For every Worker (Work order) you, as supplier, need to complete the Onboarding Activity item. This includes:
- C-User Questionnaire;
- External Worker Confidentiality and Data Protection Statement Activity Item;
- Information Security & Compliance Training;
- Security & Compliance Policies.
4. To view details about an onboarding item, click the corresponding line.
5. Complete the actions that are requested. These actions may include items such as completing attached forms, completing
information requests, or other actions that need to be taken outside the Fieldglass application.
3. Review the items listed in the Onboarding Items section on the Activity Items tab. These are items that require action as a part of
bringing the worker on board. The actor, who is the individual responsible for completing the task, may be the buyer, the supplier, or the
worker. Please filter the Activity Items – Responsible By and find the Supplier account.
For every Worker (Work order) you, as supplier, need to complete the Onboarding Activity item. This includes:
- C-User Questionnaire;
- External Worker Confidentiality and Data Protection Statement Activity Item;
- Information Security & Compliance Training;
- Security & Compliance Policies.
4. To view details about an onboarding item, click the corresponding line.
5. Complete the actions that are requested. These actions may include items such as completing attached forms, completing
information requests, or other actions that need to be taken outside the Fieldglass application.
5INTERNAL – SAP and Partners Only
6. Click External Worker Confidentiality and Data Protection Statement, find the Attachment (below) and download the form. Print, sign
and scan the form.
7. Click Mark as Complete.
6. Click External Worker Confidentiality and Data Protection Statement, find the Attachment (below) and download the form. Print, sign
and scan the form.
7. Click Mark as Complete.
6INTERNAL – SAP and Partners Only
Accepting a Work Order
To accept a work order:
1. Display the Work Order page for the work order you want to accept.
Note: You can access Work Orders that need accepting from the Work Items menu, or by selecting View > Work Orders and
selecting the desired work order.
2. Click Accept.
Accepting a Work Order
To accept a work order:
1. Display the Work Order page for the work order you want to accept.
Note: You can access Work Orders that need accepting from the Work Items menu, or by selecting View > Work Orders and
selecting the desired work order.
2. Click Accept.