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Customer Stories

Laat u inspireren door de succesverhalen van andere klanten over hoe zij producten, services en technologie van SAP gebruiken.

Discover inspiring Belgian customer cases using SAP solutions

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VOO

VOO made 25% more sales thanks to a better customer experience. 
Discover the story and video of this Gold winner of the Best of Customer Success Awards 2022 – Category Digital Pioneer

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Mensura

Discover how In their journey towards a future proof company, Mensura reshaped its HR landscape. 

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Bewel

Discover how Bewel, a services company focusing on creating quality employment for persons with disabilities, takes the next steps in its first cloud strategy.

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Bridgestone

Thanks to their new, redesigned system of financial forecasting, Bridgestone can quickly respond to changing market needs.

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Carrefour

Discover how Carrefour, the multinational retail corporation, created agile data models, leverage the power of an in-memory database, massively improved in loading time,  and reduced the time-to-market when delivering new reports.

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Infrabel

Infrabel describes their custom-made SAP solution as intuitive, user-friendly, efficient, and saves them a lot of time compared to previous paper procedures. 

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Partena Professional

SAP SuccessFactors gives Partena Professional a full-fledged solution for HR management with a high degree of flexibility and personalization.  

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Sioen

Discover more about how SAP S/4HANA helped Sioen streamline their logistic flows and gain insights in all the financials related to those flows.

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Galapagos

The scalable SAP SuccessFactors platform supports Galapagos, Belgian biopharmaceutical company, in their internal HR and Business processes and improves their employee experience across the complete employee life-cycle.

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Galler

Galler became a company for purpose and one of these changes was to move to a collaborative model. Find out what SAP S/4 Hana has put forward for the Galler chocolate factory. 

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Inno

INNO has chosen SAP S/4 HANA because it's a strong and robust solution adapted for retail with structuring standard processes and in line with the existing parts of their ERP system.

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Exolon

Thanks to SAP, Exolon is now in command of their own systems and ready to advance and improve what they have established so far.

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ODTH First Class Logistics

Discover how ODTH, Belgian Logistics Service Provider, has a fully operational and stable system that can generate the output that is needed to provide excellent service to their customers.

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Daikin

Discover in this video how Daikin reduced the time spent managing the authorization combined with the end-user satisfaction and the compliance.

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SCR Sibelco

Learn how SAP allowed SCR Sibelco to have quicker repairs, safer working spaces, E2E ownership of maintenance engineers and a better overview for supervisors. 

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Agristo

Discover how Agristo, Belgian manufacturer of frozen prefried french fries and potato specialties increased its efficiency in the execution of business processes, improved user experience and prepared its ERP system and application landscape for further innovative digitisations and transformations. 

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Terumo

Learn more about how S/4 Hana enabled Terumo, core player in the EMEA healthcare market, to standardize business operations across EMEA and to rapidly integrate affiliates into the overall ERP platform. 

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Van Marcke

March 2020. COVID attacks Europe. How to continue business and protect employees? THE challenge for almost every company. Together with SAP Partner BPM Company, Van Marcke decided to develop their own corona tracing app.  Discover how they did it.

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Heli

Heli - handling the sales, hire and service of large equipment such as scissor lifts, boom lifts, forklift trucks and mini cranes - wanted to optimize their way of working resulting in better business processes. Together with SAP Partner SOA People, they developed a series of apps to better plan and organize their hire equipment business.  

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Danfoss

Danfoss is committed to a sustainable and green digitalization of the world. “We know this is possible with our technologies today—and that it is the only responsible segue into the next industrial age”. An inspiring journey together with SAP Partner HPE. Read this international story. 

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La Lorraine

La Lorraine Bakery Group and SAP already know each other for twenty years. Together with SAP Partner delaware, La Lorraine Bakery Group realized its ambition to grow.  Marc Vanherpe, COO, brings the story of an interesting relationship. Discover his video. 

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Idelux

Idelux, the economic development agency for the Luxembourg province in Belgium, wanted to react to some HR challenges. Together with SAP Partner SOA People, they transformed HR recruitment and performance management. Read more. 

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Terumo

With multiple sales affiliates in different countries, Terumo - a core player in the EMEA healthcare market - was challenged to coordinate new customer experiences, meet all legal local compliance requirements, standardize operational processes according to best practices, integrate agile methods, and embed analytics. Together with SAP Partner Deloitte, Terumo enabled its organization to standardize its business operations across EMEA. 

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ADB SAFEGATE

ADB SAFEGATE builds smart solutions for airports, from landing to departure. Mergers and acquisitions increased the urgency to streamline company cultures, processes and technical systems. They developed - together with SAP partner TheValueChain - a solid, global and flexible IT system.

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Premium Sound Solutions

Transforming their core processes not only resulted in optimizing their business processes, it also allowed Premium Sound Solutions to quickly & efficiently respond to the challenges of the covid-crisis. Discover the journey of the producer of sound systems for the automotive industry, together with SAP partner delaware.

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Université Libre de Bruxelles

The ULB, the ‘Université Libre de Bruxelles’, invests in the digital transformation process of its HR department. An inspiring journey together with SAP partner Persolis. Discover the testimonial of Irène Couloubaritsis.  

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Miko

Miko, one of the oldest coffee roasters in the world, wanted to make coffee service the best possible. The best way to do so, was together with SAP partner Flexso, to fully opt for the digital route. Read their story in the blog. 

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Joris Ide

Joris Ide, one of the largest European manufacturers of roof and facade systems, partners up with Expertum, to optimize its business processes, as well in production, finance as in supply chain. Discover some insights by Bernard Bossuyt - ICT Manager at Joris Ide.

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Ethnicraft

Ethnicraft, a Belgian furniture manufacturer, invested in optimizing its customer service towards furniture shops all over the globe. Together with SAP Partner Flexso, they took the next step in e-commerce. Have a look at their video. 

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Interparking

950 parking exploitations in 9 different countries, each with their characteristics and separate systems. How can you handle all this data and get a consolidated view? A challenge that Interparking successfully tackled together with SAP Partner Micropole. Discover how in the video.  

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Belgian Defence

85.000 employees, that’s the number of people working for Belgian Defence and
the Integrated Police services. Together with SAP Partner NGA HR, they enrolled a payroll modernization project, one of Belgium’s biggest. Watch the video. 

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Sioen

Sioen Industries, the world market leader in coated technical textiles and technical apparel, recently made the move to SAP S/4HANA. Philip Van Hoorick, CIO of
Sioen Industries, explains why the company made this move in collaboration with SAP Partner Expertum. 

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Atlas Copco

Flexibility and creativity are key in Atlas Copco’s project, together with SAP Partner Canguru, aiming to boost their sales and marketing performance. The blog describes how the project answers the business needs and offers the needed support. 

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Alcomotive

Quickly developing reliable high-quality apps and integrate these with backend systems is very easy. Discover how Alcomotive Group - a Belgium based, major European actor in distribution of automotive brands - optimized their sales process by using an iPad app developed by SAP Partner Amista. 

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Prayon

To better respond to the digital and economic developments in their sector and anticipate the expectations of their customers, world leader in the phosphate sector Prayon, choose for a pragmatic approach, implemented by SAP Partner TheValueChain.  

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Palm

“A nice cold beer tapped as it should?” Yes, please! Belgian craft brewer Palm developed the Palm TapMaster, a unique system using IoT-sensors to monitor the right temperature & pressure. Thanks to this solution, developed & implemented together with SAP partner Ctac, bars will tap the perfect beer. Cheers!

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AG Real Estate

How does the rollout of several Fiori applications affect the overall user experience and adoption of SAP in a company? Belgian’s largest real estate group AG Real Estate applied, in collaboration with SAP partner Amista, SAP technology to develop innovative solutions and hence improve the business processes within the company.

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Fountain

Fountain, the good mood provider.  The perfect description for this company providing custom solutions for the perfect pitstop during a short break from work. Together with SAP partner Canguru they developed an app boosting their customer service to new heights.  Discover how in this blog.

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De Watergroep

“Let HR be HR and use technology to support this”, that’s the vision of Flanders largest water drinking company. With a cloud mindset from the start of their HR transformation project, implemented by SAP partner Emeritis, a deloitte business, De Watergroep built a solid foundation allowing them to innovate very quickly.  

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