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Customer Stories

In September SAP Belgium celebrates its 30th anniversary putting customers & partners in the spotlight. Every week, new customer stories will be added.

Discover inspiring Belgian customer cases using SAP solutions

La Lorraine

La Lorraine Bakery Group and SAP already know each other for twenty years. Together with SAP Partner delaware, La Lorraine Bakery Group realized its ambition to grow.  Marc Vanherpe, COO, brings the story of an interesting relationship. Discover his video. 

Idelux

Idelux, the economic development agency for the Luxembourg province in Belgium, wanted to react to some HR challenges. Together with SAP Partner SOA People, they transformed HR recruitment and performance management. Read more. 

Terumo

With multiple sales affiliates in different countries, Terumo - a core player in the EMEA healthcare market - was challenged to coordinate new customer experiences, meet all legal local compliance requirements, standardize operational processes according to best practices, integrate agile methods, and embed analytics. Together with SAP Partner Deloitte, Terumo enabled its organization to standardize its business operations across EMEA. 

ADB SAFEGATE

ADB SAFEGATE builds smart solutions for airports, from landing to departure. Mergers and acquisitions increased the urgency to streamline company cultures, processes and technical systems. They developed - together with SAP partner TheValueChain - a solid, global and flexible IT system.

Premium Sound Solutions

Transforming their core processes not only resulted in optimizing their business processes, it also allowed Premium Sound Solutions to quickly & efficiently respond to the challenges of the covid-crisis. Discover the journey of the producer of sound systems for the automotive industry, together with SAP partner delaware.

Université Libre de Bruxelles

The ULB, the ‘Université Libre de Bruxelles’, invests in the digital transformation process of its HR department. An inspiring journey together with SAP partner Persolis. Discover the testimonial of Irène Couloubaritsis.  

STIB - MIVB

Brussels public transport operator STIB-MIVB has dramatically reduced the time it takes to prepare reports. They can access analytics that help to improve customer service and run more efficiently. Have a look at their video. 

Miko

Miko, one of the oldest coffee roasters in the world, wanted to make coffee service the best possible. The best way to do so, was together with SAP partner Flexso, to fully opt for the digital route. Read their story in the blog. 

Joris Ide

Joris Ide, one of the largest European manufacturers of roof and facade systems, partners up with Expertum, to optimize its business processes, as well in production, finance as in supply chain. Discover some insights by Bernard Bossuyt - ICT Manager at Joris Ide.

Zorgbedrijf Antwerpen

Do more with less. That’s the principle on which Zorgbedrijf Antwerpen based its growth ambitions.  Together with SAP partner Delaware, they created a future-proof company offering a variety of residential care services to Antwerp senior citizens. 

Ethnicraft

Ethnicraft, a Belgian furniture manufacturer, invested in optimizing its customer service towards furniture shops all over the globe. Together with SAP Partner Flexso, they took the next step in e-commerce. Have a look at their video. 

Interparking

950 parking exploitations in 9 different countries, each with their characteristics and separate systems. How can you handle all this data and get a consolidated view? A challenge that Interparking successfully tackled together with SAP Partner Micropole. Discover how in the video.  

Belgian Defence

85.000 employees, that’s the number of people working for Belgian Defence and
the Integrated Police services. Together with SAP Partner NGA HR, they enrolled a payroll modernization project, one of Belgium’s biggest. Watch the video. 

Sioen

Sioen Industries, the world market leader in coated technical textiles and technical apparel, recently made the move to SAP S/4HANA. Philip Van Hoorick, CIO of
Sioen Industries, explains why the company made this move in collaboration with SAP Partner Expertum. 

Atlas Copco

Flexibility and creativity are key in Atlas Copco’s project, together with SAP Partner Canguru, aiming to boost their sales and marketing performance. The blog describes how the project answers the business needs and offers the needed support. 

Alcomotive

Quickly developing reliable high-quality apps and integrate these with backend systems is very easy. Discover how Alcomotive Group - a Belgium based, major European actor in distribution of automotive brands - optimized their sales process by using an iPad app developed by SAP Partner Amista. 

Prayon

To better respond to the digital and economic developments in their sector and anticipate the expectations of their customers, world leader in the phosphate sector Prayon, choose for a pragmatic approach, implemented by SAP Partner TheValueChain.  

Hubo

The transformation from 'multi-' to 'omni-channel' is an ongoing process that responds to the new way of living and shopping. For HUBO, the Belgian DIY retailer, this means live business everywhere and at every time.

Palm

“A nice cold beer tapped as it should?” Yes, please! Belgian craft brewer Palm developed the Palm TapMaster, a unique system using IoT-sensors to monitor the right temperature & pressure. Thanks to this solution, developed & implemented together with SAP partner Ctac, bars will tap the perfect beer. Cheers!

AG Real Estate

How does the rollout of several Fiori applications affect the overall user experience and adoption of SAP in a company? Belgian’s largest real estate group AG Real Estate applied, in collaboration with SAP partner Amista, SAP technology to develop innovative solutions and hence improve the business processes within the company.

Fountain

Fountain, the good mood provider.  The perfect description for this company providing custom solutions for the perfect pitstop during a short break from work. Together with SAP partner Canguru they developed an app boosting their customer service to new heights.  Discover how in this blog.

De Watergroep

“Let HR be HR and use technology to support this”, that’s the vision of Flanders largest water drinking company. With a cloud mindset from the start of their HR transformation project, implemented by SAP partner Emeritis, a deloitte business, De Watergroep built a solid foundation allowing them to innovate very quickly.  

Discover more customers cases from around the world

Rainforest Connection

Find out how this non-profit tech start-up is streaming audio from the rainforest, including the sounds of logging trucks and chainsaws, to stop deforestation – and even predict it.

Hershey

Hear how this world-famous candy bar company uses SAP to get visibility into their 80 brands in order to make fast, evidence-based decisions to help them run better.  

Avocados from Mexico

See how SAP technology gives this savvy marketing company quick access to the right data and insights to grow their business – and the popularity of Mexican avocados in the U.S.  

Sports & Wellbeing Analytics

Using intelligent technologies to improve the safety and health of players in rugby is goal #1 for Sports & Wellbeing Analytics. Discover how they put safety first with SAP IoT.

Valora

How is Swiss food and convenience retailer Valora revolutionizing the shopping experience and inspiring its customers using the SAP Customer Experience solutions? Watch this video to find out! 

Sigma Healthcare

Learn how Sigma Healthcare, Australia’s leading pharmacy network, is helping its pharmacies run more efficiently to serve its customers better using SAP Commerce Cloud and SAP Qualtrics.

Goodwill

Goodwill changes lives by helping put people back to work. See how SAP Business ByDesign allows them to boost productivity, control costs, and put savings back into the communities they serve

Deutz

Learn how DEUTZ has achieved increased efficiency across all business areas with the introduction of the SAP Analytics Cloud. 

Search for more customers

SAP has more than 437,000 customers in 190 countries. Search for stories and videos by industry, solution, region, topic, or business size to find out how companies like yours are using our software and technology.

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