SAP Supplier Portal
Supplier Network for SAP Fieldglass Solutions
SAP Fieldglass is a cloud-based, open vendor management system (VMS) that helps organizations find, engage, and manage their external workforce and services procurement resources. SAP Fieldglass solutions enable us to deliver comprehensive, industry-leading service procurement solutions to our customers and are central to SAP´s overall cloud strategy.
Ensure seamless transactions between SAP and your company
Kindly help to keep your company information up to date in SAP’s vendor master internal database. In case of any changes in your company data (name, address, tax ID, bank account), reach out to the vendor master data team, or inform your SAP point of contact.
Support Requests
Pre-order activities
- Contract related topics
- Payment terms
Contact: Please contact your local buyer
Supplier enablement
- Supplier enablement on Fieldglass
- Supplier training
- Support for suppliers with system usage
- Auto/manual invoicing questions
Contact: SUPPLIER ENABLEMENT TEAM
Ordering
- 3rd party Services Requests
- SOWs
- Nonbillable/Billable Contingent Work Orders
- Other Procurement related activities
Contact: PROCUREMENT OPERATIONS TEAM
Ordering - External Workforce Center Team
- Temporary staff ordering process
- Worker master data maintenance (registration, C-User ID, account creation)
- Missing timesheets
- Worker related mandatory documents (CPS, information security training, questionnaire)
Contact: EWFC support
Global toll number +49 6227 7 78894
Invoice posting/payment
- All invoices - Invoice status, payment status, rejected invoices, invoice correction
- Timesheet revision issues
- Incorrect invoice status on FG
Contact: ACCOUNTS PAYABLE
Videos and Documentation
Supplier Training Videos
Note: For Japan specific info, please refer to SecureID Format and FAQ