SAP Supplier Portal

Supplier Network for SAP Fieldglass Solutions

SAP Fieldglass is a cloud-based, open vendor management system (VMS) that helps organizations find, engage, and manage their external workforce and services procurement resources. SAP Fieldglass solutions enable us to deliver comprehensive, industry-leading service procurement solutions to our customers and are central to SAP´s overall cloud strategy.  

Ensure seamless transactions between SAP and your company

Kindly help to keep your company information up to date in SAP’s vendor master internal database.  In case of any changes in your company data (name, address, tax ID, bank account), reach out to the vendor master data team, or inform your SAP point of contact.

Support Requests

Pre-order activities
  • Contract related topics
  • Payment terms

Contact: Please contact your local buyer

Supplier enablement
  • Supplier enablement on Fieldglass
  • Supplier training
  • Support for suppliers with system usage
  • Auto/manual invoicing questions

Contact: SUPPLIER ENABLEMENT TEAM

Ordering
  • 3rd party Services Requests
  • SOWs
  • Nonbillable/Billable Contingent Work Orders
  • Other Procurement related activities

Contact: PROCUREMENT OPERATIONS TEAM

Ordering - External Workforce Center Team
  • Temporary staff ordering process
  • Worker master data maintenance (registration, C-User ID, account creation)
  • Missing timesheets
  • Worker related mandatory documents (CPS, information security training, questionnaire)

Contact: EWFC support

Global toll number +49 6227 7 78894

Invoice posting/payment
  • All invoices - Invoice status, payment status, rejected invoices, invoice correction
  • Timesheet revision issues
  • Incorrect invoice status on FG 

Contact: ACCOUNTS PAYABLE

Videos and Documentation

Supplier Training Videos

Note: For Japan specific info, please refer to SecureID Format and FAQ

Starter Pack

Network registration and supplier account setup guide for SAP Fieldglass 

Reporting and analytics

Quick Reference Guides

Accepting statements of work (SOWs) and adding workers

 (services procurement)

Submitting events and SOW line items for approval
Responding to job postings

(services procurement)

Accepting work orders

(services procurement)

Completing time and expense sheets

(workers)

Creating an Invoice (SOWs)
Creating an Invoice (Contingent Orders)