Add context to Joule Q&A using information retrieved from custom documents.

Document grounding is a foundational Joule capability which can provide more comprehensive responses by drawing from business documents located in SAP and third-party repositories.

Overview

User Self-Reliance Boost

Improve user self-reliance and user satisfaction

Generated Content Reliability

Improve the reliability and applicability of generated content

Reduced AI Hallucinations

Reduce hallucinations or incorrect generated information

Details

Solution type

AI Feature

Plans and pricing

Choose a base plan

Document Grounding

  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.
  • Contract duration available upon request
  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.

Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

  • Two individuals are seated at a table in an office setting. The person on the left is wearing a green jacket and has a laptop in front of them. The person on the right is wearing glasses and a white top, also with a laptop. Both faces are obscured by pixelation. A teal geometric shape is in the background.

    Product documentation

    View information and documentation for implementing and managing your SAP products.

    View SAP Help Portal

Resources

Initial Setup - SAP Help Portal

Document Grounding

Document Grounding Demo