SAP BTP, Joule, Kyma runtime

Assistant to help with getting started, troubleshooting issues, and more.

Overview

Joule with SAP BTP, Kyma Runtime is built to cut through complexity and keep your clusters healthy. It uses a multi-agent approach to query live cluster resources and Kyma documentation in real time, so you get answers grounded in your actual environment. Whether you're troubleshooting a broken namespace, generating configurations for APIRules, LogPipelines, or MetricPipelines, or wiring up BTP service integrations, Joule meets you where the work happens. Ask how-to questions, resolve availability and scalability issues, and get fixes within the chat — no context switching required.

Benefits

  • Troubleshoot Kyma namespaces with AI guidance to reduce time-to-resolution for cluster issues
  • Generate ready-to-apply Kyma resource configurations (APIRules, pipelines) from natural language
  • Lower the Kubernetes expertise barrier with contextual how-to guidance for SAP BTP service integration

Details

Solution type

AI Feature

Plans and pricing

SAP BTP, Joule, Kyma runtime

Details:

This AI offering is included with Joule Base at no additional cost. A subscription to Joule Base or AI Units is required to use it.

Click here to learn more about AI Units.

In order to use this AI Agent/AI Feature, you will need to purchase the base product.

  • Contract duration available upon request
Terms and conditions

Details:

This AI offering is included with Joule Base at no additional cost. A subscription to Joule Base or AI Units is required to use it.

Click here to learn more about AI Units.

In order to use this AI Agent/AI Feature, you will need to purchase the base product.

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Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

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    Product documentation

    View information and documentation for implementing and managing your SAP products.

    View SAP Help Portal

Resources

AI Feature - SAP Help Portal

Initial Setup - SAP Help Portal

Product - SAP Help Portal

Product - Community

SAP BTP, Joule, Kyma runtime