Speech-supported AI meets SAP maintenance
Mobile SAP maintenance apps digitized the work order. Speech-supported AI removes what's left: hunting for documentation, guessing what's next. Technicians simply ask — hands-free, mid-repair — and get answers straight from official documentation and asset history. New technicians work like veterans from day one, data quality improves, and the work keeps moving.
By 2BM A/S
Benefits
Meet ASK ODIN AI. Your field assistant
Talk to ASK ODIN AI, your built-in voice assistant, to instantly know what to work on and review an asset's history and past events. ODIN reads technical documentation and walks technicians step-by-step through error codes and periodic maintenance procedures — while logging time registrations hands-free and much more, right from the field.
Increase wrench time
Give technicians more time doing maintenance, less time searching for answers. A streamlined wizard guides users through creating notifications on the spot — picking the affected asset, documenting issues with photos and video — while ASK ODIN AI answers questions instantly instead of technicians hunting through manuals or waiting on a colleague.
Go fully digital, end to end
Support field technicians with a guided, intuitive experience for handling work orders from start to finish — viewing assignments, confirming operations, recording time and progress, and closing out work directly from the field. Real-time information flows to and from SAP, so technicians always work with current data and clear direction.
Support every technician, every skill level
Remove unnecessary steps like printing, typing, or trips to the office. With ASK ODIN AI on hand to explain procedures and interpret error codes, even newer or less-experienced technicians can work confidently and independently — improving employee satisfaction while closing the skills gap on your team.
Features
Mobilize maintenance workers
Provides a streamlined yet powerful experience that integrates all key aspects of work order management and is optimized for mobile use. View details, confirm operations, take measurements, and record spare parts usage and time spent to ensure accurate cost capture in a simple, clean interface.
Checklist Manager & Module
2BM Software has introduced Digital Mobile Checklists. With this functionality, customers can now create, manage, and distribute custom digital checklists. Checklists are added to work orders, functional locations, and equipment, and the list is executed via the Workforce app.
Supervisor Persona
A dedicated persona for supervisors provides an overview of notifications that can be converted and dispatched as work orders. KPI Dashboard provides a live overview of selected KPIs and presents live data.
Plans and pricing
Free Trial
Mobile Application enabling technician to perform maintenance work with offline data support
Includes 1 User License For 30 DaysFree- Maximum contract 30 days
Mobile Application enabling technician to perform maintenance work with offline data support
Includes 1 User License Configured Edition
Mobile Application enabling technician to perform maintenance work with offline data support
Includes 1 User License Price upon requestMobile Application enabling technician to perform maintenance work with offline data support
Includes 1 User License Enterprise Edition
Mobile Application enabling technician to perform maintenance work with offline data support
Includes 1 User License Per MonthEUR 98.00Mobile Application enabling technician to perform maintenance work with offline data support
Includes 1 User License
Customer reviews
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Enterprise Asset Management |
| Industry | Oil, Gas, and Energy, Mining, Industrial Manufacturing, Utilities, Cross-Industry |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
