Generate summary based on previous activities for a piece of equipment.
Equipment insights allows you to generate a summary based on previous performed activities for a piece of equipment. The purpose of the summary is to provide the technician with information about the piece of equipment, for example, used spare parts, the duration of the activity, performed checklists and their results. It provides dispatchers with intelligent service recommendations at an asset level by identifying patterns and trends based on equipment history and performance data.
Overview
Realistic Activity Duration Estimates
Increase technician productivity by having realistic activity duration estimates when creating service calls and activities
Technician Self-Diagnostic Support
Help technician in faster service issue resolution with self diagnostic capabilities by streamlining the resolution process through the swift identification of equipment issues
Equipment Issue & Technician Matching
Help dispatchers to better identify the issue with the equipment and pick the best service worker for the job
Details
Solution type
AI Feature
Compatibility
Works with
SAP Field Service Management
Plans and pricing
Choose a base plan
SAP Field Service Management, Equipment Insights
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
- Contract duration available upon request
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
