Deliver the most relevant information to customers and agents using sophisticated natural language search and processing, content ranking technology, and powerful analytics.
Speed query resolution across all channels – for improved customer satisfaction and retention
Instantly deliver relevant product information from internal and external experts
Enhance knowledge-base quality and scope over time – and improve consistency across channels
Curb support tickets by embedding SAP Knowledge Central by MindTouch in your Web self-service portal
Easily integrate with SAP Service Cloud and SAP Social Engagement Cloud
Get maximum value from SAP Knowledge Central by MindTouch
Jump-start your SAP solution implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Get the support you need to keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.
Focus on your business and customer relationships, while knowing that your data is safe and reliable. With a proactive, predictive approach, SAP helps ensure compliance and data security in the cloud and within an on-premise data center.