SAP IA 2021 Elkjop Nordic

Pitch deck used for Elkjop Nordic submission to the 2021 SAP Innovation Awards. Elkjop Nordic had twelve different legacy systems that could not support the company's vision for a next generation retail experience. To deliver the new vision, the company decided to replace all 12 systems with a new integrated architecture largely based on SAP products including SAP Customer Experience Portfolio, SAP ECC, and SAP CAR. The solution went live on May 8th, 2020 and has been deployed in 110 out of 460 stores so far. The new architecture delivers a seamless customer journey across in-store and online channels with one unified customer master record and 100% in-store mobility available for employees. https://www.sap.com/idea-place/sap-innovation-awards/submission-details-2021.html?idea_id=2281 Dokument herunterladen