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SAP CallidusCloud SOC 2 Report

Callidus Software Inc., doing business as CallidusCloud®, provides cloud based sales, marketing, learning and customer experience solutions. CallidusCloud enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable salesforce, automate bid configuration pricing and quoting, manage contracts, streamline sales compensation, and capture customer feedback for competitive advantage.

"Lead to Money" is a process designed to enable companies to respond to the changing role of sales and marketing in the redefined buying cycle. The core mission of CallidusCloud is to accelerate and maximize effectiveness along this “Lead to Money” process. CallidusCloud provides a suite of Software-as-a-Service ("SaaS") solutions which generate revenue from cloud subscriptions, sales operation services and term licenses. 

SOC2 reports fulfill various information and assurance needs of customers and aim to place trust in SAPs service organization systems, processes and controls. These narratives are related to the trust principles Security, Availability, Confidentiality Processing Integrity or Privacy which must be met to demonstrate a well-designed system.  SOC 2 also contains details on performed tests and their results. SOC2 Type 1 covers management’s description of a service organization’s system and the suitability of the design of controls at a specific point in time, whereas a SOC2 Type 2 also includes the operating effectiveness of controls for a dedicated period of time.

SAP CallidusCloud has prepared SOC2 audit report by an independent 3rd party accountant. 

For related products and services SOC report, refer to website SAP-CX InfoSec Portal

The use of these reports is restricted. A copy of this report is available for all SAP CallidusCloud customers who had productive systems during the audit period. This report is also available for prospective customers under the signed non-disclosure agreement.

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