Predict the risk of late payment for invoices
Analyse historical customer behaviour and predict, explain payment risk.
default
{}
default
{}
primary
default
{}
secondary
Overview
SAP S/4HANA behavioural insights for contract accounting use machine learning (ML) to analyse historical customer behaviour and generate payment risk predictions and explanations. This helps financial users to make informed decisions and take timely action. The minimum required version of SAP S/4HANA Cloud, Private Edition is SAP S/4HANA 2021 FPS0 (public sector only) and SAP S/4HANA 2023 FPS02 (additional industries).
Benefits
-
Help financial users quickly identify high-risk accounts using predictive insights
-
Optimise collection strategies based on customer-specific behavioural patterns
-
Reduce outstanding debt by supporting proactive, data-driven decision-making
Business value
Background blue 2
default
{}
Lower DSO
3.5% reduction in days' sales outstanding
default
{}
link
default
{}
link
Background blue 2
default
{}
Fewer write-offs
5% reduction in irrecoverable receivables
default
{}
link
default
{}
link
Background blue 2
default
{}
Operational savings
1% reduction in billing, credit, and collections costs
default
{}
link
default
{}
link
Explore at-risk customers: explainability tool view
Explore at-risk customers: pulse tool view
At-risk customers: overview tool view