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SAP for Me

With the SAP for Me portal, you get personalised access to your entire SAP product portfolio.

SAP for Me is made for our customers and partners

Gain comprehensive transparency with a personalised access point

In today's 24x7 business environment, time is your most precious resource. The SAP for Me portal enables you to interact easily with SAP; get immediate guidance to the best solutions for your business; and access important alerts, metrics, and insights about your SAP product portfolio from a single access point.

  • Enhanced transparency into your existing SAP portfolio 
  • Support for fast, effective decisions with a single source of truth 
  • Easier access to data and trainings, increasing the ROI of your SAP investment

Gain comprehensive transparency with a personalised access point

In today's 24x7 business environment, time is your most precious resource. The SAP for Me portal enables you to interact easily with SAP; get immediate guidance to the best solutions for your business; and access important alerts, metrics, and insights about your SAP product portfolio from a single access point.

  • Enhanced transparency into your existing SAP portfolio 
  • Support for fast, effective decisions with a single source of truth 
  • Easier access to data and trainings, increasing the ROI of your SAP investment

Key capabilities

Customer

  • Portfolio and products
    Get a 360-degree view of your products, including road maps and innovations.
  • Finance and legal
    Review your SAP orders, licenses, invoices, consumption, and balance statements.
  • Systems and provisioning
    Manage your cloud and on-premise systems, as well as their availability and status.
  • Knowledge and learning
    Explore opportunities to enhance your product skills and oversee learning journeys and trainings.
  • Services and support
    Review support incidents and manage maintenance and support topics across your company.
  • Users and contacts
    Access SAP contacts and manage roles in your company with self-service tools.

Partner

  • Partnership
    View key information about your SAP partnership, including partner tracks, due diligence status, product authorisations, and grouping and affiliates.
  • Sales and marketing
    Review your business plan, monitor your revenue performance, and manage comprehensive deal execution.
  • Customer success
    Monitor your customers’ portfolio, consumption, and renewals. You can also view your certified consultants and cloud projects. 
  • Partner solutions
    Learn how to get started to develop your own solutions – and monitor the status and progression of those solutions once they're developed. 

Customer

  • Portfolio and products
    Get a 360-degree view of your products, including road maps and innovations.
  • Finance and legal
    Review your SAP orders, licenses, invoices, consumption, and balance statements.
  • Systems and provisioning
    Manage your cloud and on-premise systems, as well as their availability and status.
  • Knowledge and learning
    Explore opportunities to enhance your product skills and oversee learning journeys and trainings.
  • Services and support
    Review support incidents and manage maintenance and support topics across your company.
  • Users and contacts
    Access SAP contacts and manage roles in your company with self-service tools.

Partner

  • Partnership
    View key information about your SAP partnership, including partner tracks, due diligence status, product authorisations, and grouping and affiliates.
  • Sales and marketing
    Review your business plan, monitor your revenue performance, and manage comprehensive deal execution.
  • Customer success
    Monitor your customers’ portfolio, consumption, and renewals. You can also view your certified consultants and cloud projects. 
  • Partner solutions
    Learn how to get started to develop your own solutions – and monitor the status and progression of those solutions once they're developed. 

See what customers and partners are saying

The SAP for Me tool allows us to manage our products, support engagements, and licenses in a simple and effective way, facilitating the management of our customer centre of excellence team.

Diego E. Cohen
Finance and People Systems Manager, MercadoLibre S.R.L.

As an SAP partner and customer, the SAP for Me portal is our one-stop shop for commercial, administrative, and technical information about our SAP solutions. With the portal, we're able to easily see an overview of our software portfolio, which ultimately helps save us time and money.

Gerald Grabner, Operational Excellence, Empleox GmbH

The SAP for Me tool allows us to manage our products, support engagements, and licenses in a simple and effective way, facilitating the management of our customer centre of excellence team.

Diego E. Cohen
Finance and People Systems Manager, MercadoLibre S.R.L.

As an SAP partner and customer, the SAP for Me portal is our one-stop shop for commercial, administrative, and technical information about our SAP solutions. With the portal, we're able to easily see an overview of our software portfolio, which ultimately helps save us time and money.

Gerald Grabner, Operational Excellence, Empleox GmbH

How to onboard

Learn how to access SAP for Me at me.sap.com and find resources and support. At this stage, access to SAP for Me is restricted to customers and partners with an SAP S-user ID. 

#1

Getting access

Get your login and set up your access.

#2

Getting started

Learn more about the benefits of SAP for Me and how to get the most from the features of the portal.

#3

Getting support

Find out who to contact and which channels to use when you encounter a problem with SAP for Me.

#1

Getting access

Get your login and set up your access.

#2

Getting started

Learn more about the benefits of SAP for Me and how to get the most from the features of the portal.

#3

Getting support

Find out who to contact and which channels to use when you encounter a problem with SAP for Me.

Get the latest news and trends from experts

Amanda Gong
Senior Project Consultant at Support Experience Process & Innovation Office, SAP
New personalised home page of SAP for Me

Review your recently used applications in SAP ONE Support Launchpad with predefined cards on the new home page.

Aine O'Flynn
Partner Experience Management Principal, SAP
Q1 enhancements to SAP for Me for partners

Learn how we're kicking off 2022 right with enhancements to the SAP partner experience of SAP for Me.

Nathalie Quiblier
Business Product Owner for Cloud Availability in SAP for Me, SAP
Cloud Availability Center in SAP for Me

Discover how the Cloud Availability Center tool can show you the availability of your cloud solutions from SAP.

Amanda Gong
Senior Project Consultant at Support Experience Process & Innovation Office, SAP
New personalised home page of SAP for Me

Review your recently used applications in SAP ONE Support Launchpad with predefined cards on the new home page.

Aine O'Flynn
Partner Experience Management Principal, SAP
Q1 enhancements to SAP for Me for partners

Learn how we're kicking off 2022 right with enhancements to the SAP partner experience of SAP for Me.

Nathalie Quiblier
Business Product Owner for Cloud Availability in SAP for Me, SAP
Cloud Availability Center in SAP for Me

Discover how the Cloud Availability Center tool can show you the availability of your cloud solutions from SAP.

Frequently asked questions

SAP for Me is a license-free central access point for all your SAP engagements. It can speed up your major activities to ensure best-run processes and simple and fast interactions with SAP. SAP for Me makes disparate information a thing of the past by ensuring you can find everything you need for your portfolio in one place.

With SAP for Me, you can access the following capabilities:

Customers:

  • Portfolio and products
    Get a 360-degree view of your products, including road maps and innovations.
  • Finance and legal
    Review your SAP orders, licenses, invoices, consumption, and balance statements.
  • Systems and provisioning
    Manage your cloud and on-premise systems, as well as their availability and status.
  • Knowledge and learning
    Explore opportunities to enhance your product skills and oversee learning journeys and trainings.
  • Services and support
    Review support cases and manage maintenance and support topics across your company.
  • Users and contacts
    Access SAP contacts and manage roles in your company with self-service tools.

 

Partners:

  • Partnerships
    View your company and partnership details, including partner tracks, SAP contacts, sell and service authorisations, support authorisations, and grouping.
  • Partner solutions
    Find enablement on how to build your own solutions, monitor the status of your developed solutions, and find your AIR key and links to register a new solution.
  • Customer success
    Manage your customers by analysing their license portfolio, cloud consumption, upcoming renewals, orders, and contracts, and manage customer delivery, such as cloud projects, certified consultants, and next-generation cloud delivery migrations.
  • Sales and marketing
    Review your business plan, monitor your plan versus actual revenue performance, view and manage comprehensive deal execution, and access sales apps.

SAP for Me is optimised for specific personas and interests. Every role can find value in the SAP for Me capabilities and information, while still having a unique experience.

  • Enterprise architects can leverage the full spectrum of SAP for Me across products, systems, provisioning, finance, and learning.
  • License managers can monitor the financial aspects of your SAP portfolio and its performance.
  • Support managers can make use of a vast amount of connected information to provide the best service to your company. 
  • Learn more about these roles

SAP for Me is an overarching customer portal that provides a consolidated view of your SAP portfolio. Instead of collecting material from multiple portals, you can find aggregated information in a central place. SAP for Me accumulates data from various sources ("satellites") and presents it in a product-centric way. Through context-specific key metrics and alerts, the intelligent home screen provides at-a-glance insights into your SAP product portfolio, systems and system status, license utilisation, learning journeys, and support cases. From there, you will be directed to the right place to complete a specific task – making SAP for Me your digital companion that guides you through a variety of SAP resources.

  • Visit SAP Community to post questions to knowledgeable users and SAP experts or share ideas, opinions, and information about SAP for Me.
  • Visit SAP Help Portal to find documentation about SAP for Me capabilities, self-services, and technical requirements.
  • Visit SAP Support Portal to find more information about the migration of the SAP ONE Support Launchpad to SAP for Me.

At this stage, access to SAP for Me is restricted to customers and partners with an SAP support user (S-user) and the required authorisations. SAP Universal ID works as well.

As an SAP customer or partner, you may want to have your own S-user ID, which needs to be generated and assigned to you by a user administrator in your company. Reach out to your local Customer Interaction Center by phone, e-mail or chat if you need to identify a user administrator. To see restricted content, users need to have special authorisations. These authorisations are assigned to you by your company user administrator.

Forgot your user ID? Has it been blocked? Server problems? Your local Customer Interaction Center has you covered and can be contacted by phonee-mail, or chat.

With the SAP for Me mobile app, you can easily interact with SAP anywhere and anytime. This app allows you to get comprehensive transparency about your SAP product portfolio in one place and immediate guidance to the best solution right from your smartphone.

iOS link in Apple App Store

Android link in Google Play

 

A brief outline
The "Manage Invoices and Payments" feature in SAP for Me allows you to manage your invoices and payments online. You can display your invoices on the screen and pay them conveniently and quickly by credit card. Alternatively, you can pay the invoice amount by bank transfer or send us a check. Your invoices are displayed in an overview. 

Browser requirements
me.sap.com/dashboard/FinanceLegal/billing
Alternatively, you can go to 
me.sap.com. Please navigate to the Finance and Legal dashboard through the Customer Dashboards view on the left-hand side. Once you enter the Finance and Legal dashboard, continue to the Billing tab. To pay invoices with SAP for Me efficiently, you need a current browser.

Manage Invoices and Payments access in SAP for Me
The Manage Invoices and Payments feature allows you to: 
- View a list of outstanding invoices and export invoice copies in PDF 
- Pay your invoices by credit card

Please visit the following link for a complete guide on how to view and pay your invoices.

To learn more about how to generate your own S-user and access SAP for Me, please read the FAQs above.

 

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