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Dr Lauren Park

Transforming people management

Prepare people managers for peak performance and results—today and tomorrow.

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Managers serve the crucial role of the link between the executives and the front line, ensuring organisational goals are achieved while recognising and supporting employees as whole people with unique skills and interests. However, the people manager role is rapidly changing due to automation and heightened employee expectations. How can HR technology enable people managers to meet the evolving demands of their role?

Quick facts

Everyone believes that people management roles should be more exclusive in the future—especially the members of their teams.

69

%

of individual contributors feel that not everyone is capable of being a people manager

46

%

of individual contributors feel that even with the right training, not everyone can learn how to be a good people manager

87

%

of individual contributors feel that companies should be more selective about whom they hire/promote to be people managers

80

%

of individual contributors think that some line managers should not be line managers
When a manager moves on—gets promoted or leaves—we take the highest-performing individual contributor and say, 'Right. You’re the best at that job, so manage that team. And they were the best at their job, but that does not make them the best manager, or even competent.
Global Director of HR Systems at a Consumer Products Organisation

Delve into the research

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Preparing people managers infographic

Infographic

Research findings highlight

A brief overview of insights into how the people manager role and the required skills and competencies are changing, the impact on the manager experience, and the implications for defining best fit going forward.

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SAP News Center

Six ways to prepare people managers for the future

See how SAP SuccessFactors solutions for HR and talent management help organisations improve the people manager experience, performance, and readiness.

Read the article

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Explore the full research report

Register for the full report and learn how to transform the role of the people manager.

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Future of Work Research Laboratory

Discover additional research on emerging trends in the future of work and HR.

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