Cut rework by confirming SAP Plant Maintenance (SAP PM) work in real time on mobile.

Name: PM RUN Mobility
Brand: ITSS INFORMACAO, TECNOLOGIA E SERVICOS

Maintenance technicians lose time on paper forms, manual hour logging, and data-entry errors that delay confirmations. This mobile-first app runs work-order execution offline on the shop floor and syncs notifications, confirmations, and measurement documents to SAP ERP Central Component (SAP ECC) and SAP S/4HANA, cutting rework and giving planners reliable, traceable execution data.

By ITSS INFORMACAO, TECNOLOGIA E SERVICOS

Button 1

Button 2

Overview

Eliminate paper-based processes and reduce data-entry errors in maintenance

Field technicians execute work orders directly on mobile devices, confirming operations with actual hours and materials in real time. This eliminates manual transcription from paper forms to SAP PM, reduces human errors in data entry, and ensures accurate maintenance records for compliance and analysis. Immediate synchronization provides planners with up-to-date execution status.

Increase technician productivity with online and offline mobile access

Maintenance teams work without connectivity interruptions using offline mode, accessing complete work order details, technical specifications, and equipment history even in remote plant areas. When connection is restored, all confirmations, notifications, and measurements sync automatically with SAP PM, ensuring continuous productivity regardless of network availability in industrial environments.

Accelerate response time to equipment failures with mobile notifications

Technicians create emergency maintenance notifications directly from equipment location with photos and detailed descriptions, triggering automatic push notifications to responsible maintenance teams. This immediate alert system with geolocation tracking reduces mean time to repair (MTTR), minimizes unplanned downtime, and enables faster decision-making for critical production assets.

Control materials and costs with reservations, approvals, and SAP workflows

PM RUN lets teams reserve materials, manage approval levels, and track consumption tied to work orders. By aligning status and governance with SAP processes, customers reduce stockouts, avoid rework, and improve cost control across maintenance operations.

Improve material management with real-time reservation requests from the field

Technicians request material reservations directly during work order execution, viewing real-time stock availability by warehouse in SAP Materials Management (SAP MM). Supervisors receive instant approval requests via mobile, accelerating material release and reducing equipment waiting time. This integrated workflow eliminates trips to storerooms for material checks and prevents work stoppages due to parts unavailability.

Details

Solution type

Extensions and Add-ons

Industry

Life Sciences, Oil, Gas, and Energy, Consumer Products, Industrial Manufacturing, Cross-Industry

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP ERP

Features

Confirm work order activities with built-in time tracking

Technicians confirm each work order operation on mobile, logging actual versus planned hours with start and stop timestamps and a lubrication checklist. Confirmations sync to SAP PM in real time, giving planners accurate labor data and reducing rework and manual entry.

Mobile work order execution screen with activity checklist, planned vs actual time tracking, and real-time SAP PM confirmation button.

Trace every maintenance change with a complete mobile audit trail

Every action a technician takes on a work order is recorded with the user, the timestamp, and the exact fields changed. This change log gives maintenance and audit teams a complete history in SAP PM, supporting compliance, accountability, and faster root-cause and dispute analysis.

SAP PM change log displaying work order modifications with user traceability, timestamps, and field-level audit information.

Reserve materials from the field while executing work orders

During work order execution, technicians reserve materials from their mobile device while viewing real-time stock availability by warehouse from SAP MM. This replaces paper requests and storeroom trips, commits the right parts sooner, and returns equipment to service faster.

Mobile material reservation screen showing requested parts with real-time, color-coded stock availability by warehouse from SAP MM.

Create SAP-ready maintenance notes faster with voice and QR code capture

Technicians create maintenance notes at the asset, with equipment and location fields pulled directly from SAP PM. They fill text by voice command instead of typing and can start a note instantly by scanning the asset QR code. The result is faster reporting and cleaner, more complete notes in SAP.

Create maintenance note screen with title, breakdown, equipment, and functional location fields from SAP PM, supporting voice and QR code input.

Plans and pricing

All plans include:

PM RUN platform integrated with SAP Plant Maintenance (SAP ECC and SAP S/4HANA)
Native mobile apps for iOS and Android, plus the web portal
Standard onboarding and implementation
Cloud hosting managed by PM RUN, including backup, security, high availability, and monitoring
Standard technical support and software maintenance
Named-user licensing with volume-based tiers; additional user blocks available

validFrom1780444800000

validUntil253370723039000

priceDisplay{"freeStarterSubscriptionOrSubscription":{"labels":{"main":"Price upon request","subs":[],"ctas":[{"code":"LEAD_RFI","name":"Contact publisher","restrictions":[],"countries":[],"customProperties":{}}]}},"controls":{"hideCommitmentPeriodIdInFeatures":false}}

materialNumber8008962

internalIdxVH7mUnSQPiLAYQTzeiDZA

lifeCycleStatusCode

entitlementTypes[{"commercialModels":[],"commercialModel":{"code":"subscription","name":"Subscription"},"customerType":{"code":"external","name":"external"}}]

includes[]

technicalName2002003624

titlePM Run Mobility for +150 users

editionIdc551fb99-49d2-40f8-8b01-8413cde88364

tncAvailablefalse

audiencepublic

isAddOnfalse

features[]

blocksOf{"code":null,"amount":null,"metric":null,"timeUnit":null}

commitmentPeriod

renewalTypes[]

prerequisites{"materialNumber":null,"materialName":null,"targetUrl":null,"andConnections":[],"orConnections":[]}

prices[]

salesMetric{"id":null,"name":null,"description":null,"elasticity":null}

productQuantity{"minQuantity":null,"maxQuantity":null,"quantityIncrement":null}

deploymentType

hasCustomTnCUrlfalse

hasTermsUrlfalse

hidePricefalse

PM RUN Mobile module for maintenance technicians: work order execution, confirmations, maintenance notes, material reservations, and measurement documents
Sized for deployments of 150 or more named users
Includes all items listed under Features Included in All Editions

validFrom1780444800000

validUntil253370723039000

priceDisplay{"freeStarterSubscriptionOrSubscription":{"global-EUR":{"labels":{"top":"From","main":{"value":"120000.00","currency":"EUR"},"tooltip":true,"subs":["Per Year","+ EUR 40000.00 Setup Fee"],"ctas":[{"code":"LEAD_BUY","name":"Get it now","restrictions":[],"countries":[],"customProperties":{}}]}},"global-USD":{"labels":{"top":"From","main":{"value":"120000.00","currency":"USD"},"tooltip":true,"subs":["Per Year","+ USD 40000.00 Setup Fee"],"ctas":[{"code":"LEAD_BUY","name":"Get it now","restrictions":[],"countries":[],"customProperties":{}}]}},"global-BRL":{"labels":{"top":"From","main":{"value":"240000.00","currency":"BRL"},"tooltip":true,"subs":["Per Year","+ BRL 60000.00 Setup Fee"],"ctas":[{"code":"LEAD_BUY","name":"Get it now","restrictions":[],"countries":[],"customProperties":{}}]}}}}

materialNumber8008962

internalIdaAyDLPOnRsO7VtgOwlfHTQ

lifeCycleStatusCode

entitlementTypes[{"commercialModels":[],"commercialModel":{"code":"subscription","name":"Subscription"},"customerType":{"code":"external","name":"external"}}]

includes[]

technicalName2002003624

titlePM Run Mobility - Standard Plan and Setup

editionId680c832c-f3a7-46c3-bb56-d80ec257c74d

tncAvailablefalse

audiencepublic

isAddOnfalse

features[]

blocksOf{"code":null,"amount":null,"metric":null,"timeUnit":null}

commitmentPeriod{"max":null,"min":12,"unit":{"id":"months","name":"Months"}}

renewalTypes[]

prerequisites{"materialNumber":null,"materialName":null,"targetUrl":null,"andConnections":[],"orConnections":[]}

prices[{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-06-03T00:00:00Z"},"markets":[{"marketId":"global"}],"periodicity":{"code":"anniversary-yearly","name":"Year"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_setup","metricName":"Setup Fee","price":"40000"}],"allUnitVolumeRates":[{"metricId":"user_license","metricName":"User License","minimumBlocks":1,"blockSize":1,"tiers":[{"pricePerBlock":120000,"bound":50,"fixedPrice":0},{"pricePerBlock":168000,"bound":100,"fixedPrice":0}]}],"tierRates":[],"blockRates":[]},{"type":"new","currency":"USD","revenueCloudMarketId":"USD","group":{"id":"0","validFrom":"2026-06-03T00:00:00Z"},"markets":[{"marketId":"global"}],"periodicity":{"code":"anniversary-yearly","name":"Year"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_setup","metricName":"Setup Fee","price":"40000"}],"allUnitVolumeRates":[{"metricId":"user_license","metricName":"User License","minimumBlocks":1,"blockSize":1,"tiers":[{"pricePerBlock":120000,"bound":50,"fixedPrice":0},{"pricePerBlock":168000,"bound":100,"fixedPrice":0}]}],"tierRates":[],"blockRates":[]},{"type":"new","currency":"BRL","revenueCloudMarketId":"BRL","group":{"id":"0","validFrom":"2026-06-03T00:00:00Z"},"markets":[{"marketId":"global"}],"periodicity":{"code":"anniversary-yearly","name":"Year"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_setup","metricName":"Setup Fee","price":"60000"}],"allUnitVolumeRates":[{"metricId":"user_license","metricName":"User License","minimumBlocks":1,"blockSize":1,"tiers":[{"pricePerBlock":240000,"bound":50,"fixedPrice":0},{"pricePerBlock":320000,"bound":100,"fixedPrice":0}]}],"tierRates":[],"blockRates":[]}]

salesMetric{"id":null,"name":null,"description":null,"elasticity":null}

productQuantity{"minQuantity":null,"maxQuantity":null,"quantityIncrement":null}

deploymentType

hasCustomTnCUrlfalse

hasTermsUrlfalse

hidePricefalse

PM RUN Mobilidade module for maintenance technicians, for up to 50 named users
Standard onboarding and setup, including configuration and key-user training for up to 10 key users
SAP Plant Maintenance integration (SAP ECC and SAP S/4HANA) via the standard package
Includes all items listed under Features Included in All Editions

productMarkets["AX","CN","UA","BY","IQ","ZW","ZM","ZA","YT","YE","WS","WF","VU","VN","VI","VG","VE","VC","VA","UZ","UY","UG","TZ","TW","TV","TT","TR","TO","TN","TM","TL","TK","TJ","TH","TG","TF","TD","TC","SZ","SV","ST","SR","SO","SN","SM","SL","SK","SJ","SI","SH","SG","SE","SC","SB","SA","RW","RS","RO","RE","QA","PY","PW","PS","PR","PN","PM","PL","PK","PH","PG","PF","PE","PA","OM","NZ","NU","NR","NP","NO","NL","NI","NG","NF","NE","NC","NA","MZ","MY","MX","MW","MV","MU","MT","MS","MR","MQ","MP","MO","MN","MM","ML","MK","MH","MG","ME","MD","MC","MA","LY","LV","LU","LT","LS","LR","LK","LI","LB","LA","KZ","KY","KW","KR","KN","KM","KI","KH","KG","KE","JP","JO","JM","JE","IS","IO","IL","IE","ID","HU","HT","HR","HN","HM","HK","GY","GW","GU","GT","GS","GR","GQ","GP","GN","GM","GL","GI","GH","GG","GF","GE","GD","GB","GA","FO","FM","FK","FJ","ET","ES","ER","EH","EG","EE","EC","DZ","DO","DM","DK","DJ","CZ","CY","CX","CV","CR","CO","CM","CL","CK","CI","CG","CF","CD","CC","CA","BZ","BW","BV","BT","BS","BO","BN","BM","BJ","BI","BH","BF","BE","BD","BB","BA","AZ","AW","AS","AR","AQ","AO","AM","AL","AI","AG","AF","AE","AD","US","PT","IT","IN","FR","FI","DE","CH","BR","BG","AU","AT","IM","BL"]

Technical Information

Technical details

Solution type	Extensions and Add-ons
Category	Enterprise Asset Management
Industry	Life Sciences, Oil, Gas, and Energy, Consumer Products, Industrial Manufacturing, Cross-Industry
Works with	SAP ERP

Deployment and operations

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Deployment	Software-as-a-Service solution This product is delivered online as a subscription service. Deployed at scale on device This product is designed to be downloaded and deployed at scale on devices (e.g. mobile applications, intelligent agents, etc.) Deployed on server This product is an on-premise/hosted solution designed to be downloaded and deployed on a server. Integrates with SAP Cloud solutions This product integrates with SAP cloud solutions using standard SAP-approved interfaces and APIs. Cloud Solution This product is designed to be delivered over a network as a cloud service. User Assistance provided Assistance is provided to enable all target users to install configure, and use the solution.
Globalization	Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies). Internationalized for global customers This product has been internationalized to meet the needs of global customers (e.g. the use of Unicode). Translated user interfaces and documentation User interfaces and documentation for this product have been translated into multiple languages. Please consult product documentation or contact the publisher for more details.
Operations	Service Levels >99.5% This product achieves operational performance levels of 99.5% or greater. Auditable logging and tracing This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting. High availability and disaster recovery This product has been designed to ensure minimal service interruption and quick restoration of service in the event of a disruption.

Security and compliance

Security

Encrypted communication channels This product employs encryption to secure all communication channels.
Secured against software vulnerabilities This product has been secured against common software vulnerabilities, such as operating system, SQL injection, memory corruption, and information leak vulnerabilities.
Secured with configurable authentication policies This product has been designed for enhanced security by offering configurable authentication policies.

Compliance

Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers.

Privacy policy

SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Publisher privacy policy

+1-800-872-1727