Risk estimation and evaluation
Estimate and assess risk to select fit-for-purpose reliability methodologies and improve the productivity of your team.
Proven reliability methodologies
Develop asset strategies based on failure mode effects analysis and reliability centered maintenance and optimise outcomes.
AI-based predictive maintenance
Determine an equipment’s failure curve based on calculated probabilities and estimate the remaining useful life.
Single platform for stakeholders
Identify an owner’s assets across the entire asset lifecycle.
Network collaboration
Bring the asset management ecosystem onto one collaboration platform.
Collaborative asset definition and service
Create an asset foundation for OEMs, components suppliers, operators, and services providers.
The implementation of intelligent asset management solutions from SAP and SAP Services and Support will enable ERG to better manage its assets and respond swiftly to the evolving market environment.
Nurlan Nursultanov, Asset Reliability Director, Eurasian Resources Group S.à r.l.
Workforce scheduling and dispatching
Optimise scheduling, planning, and dispatching in real time with tools based on artificial intelligence (AI).
Analytics, reports, and dashboards
Recognise issues and make decisions to resolve them quickly by using standardised and customised analytics and reports.
Mobile field service
Manage existing work and asset data whether you’re online, offline, or occasionally connected.
SAP Customer Experience solutions and SAP Field Service Management have enabled Rheem to move from being a low-margin, unscheduled service business to become a high-margin, customer-centric scheduled service business.
Bruce Kemmi, National Manager, Commercial and Service, Rheem Australia Pty Ltd.
Work order management
Manage work orders along with notifications, time, parts, measurement readings, and attachments.
Compatibility with multiple devices
Take advantage of the ease of using a mobile device and the back-end flexibility of a modern asset management solution.
Mobile asset management
Manage existing work and asset data whether you are online, offline, or have an intermittent Internet connection.
With SAP Service and Asset Manager, we’re eliminating paper-based processes out in
the field. Our workers can access the data they need as well as capture real-time information regarding work completion and trackability back into the SAP system. Then all that data is available to management in real time.
Laura Musgrove, Innovation Operations Executive, Freeport-McMoRan Inc.
Asset operations and planning
Monitor important, time-sensitive work proactively across maintenance activities and spare parts inventory.
Maintenance scheduling
Track work status and build schedules by simulating scope and workload.
Maintenance execution
Complete planned and unplanned maintenance tasks in a more efficient manner.
In choosing an intelligent, predictive maintenance solution, integration with our core ERP systems was key. With SAP S/4HANA and SAP Intelligent Asset Management solutions, we have one unified system that provides everyone with the visibility they need to work efficiently and effectively.
Massimo De Filippi, Director of Technical and Information Services and Design, RetiPiù S.r.l.
Standalone web-based spatial explorer and editor
Access enterprise and publicly available GIS information, while creating and editing spatially enabled business objects.
Linear asset management support
Linear referencing methods to describe and locate a position along the length of the asset and define permanent reference locations in any place or position.
Federation of GIS data
Expose geometries and attributes of geospatially enabled business objects as REST-based feature services.
Collaborative service ecosystem
Grow your workforce from your own proven and trusted network of service professionals.
Skill and qualifications management
Give customers the best professional service possible anytime and anywhere.
AI-enabled scheduling and technician empowerment
Dispatch technicians to service requests in real time and manage tasks until completion.
