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Enterprise Asset Management

Manage the entire lifecycle of your physical assets with enterprise asset management (EAM) software systems from SAP.

Maximise asset health and performance with SAP Intelligent Asset Management software

Maintain and service the performance of physical assets with real-time insights, the IoT, machine learning, mobility and advanced and predictive analytics.

Revolutionise asset performance

Improve overall asset performance by shifting from static, reactive methods to a more dynamic and prescriptive approach.

Deliver operational excellence

Reduce costs through increased efficiency by integrating business processes across your assets, enterprise, and networks.

Achieve sustainable operations

Realise sustainability goals by extending equipment life, engaging in the circular economy, and leveraging risk management.


Industry 4.0

Connect production with end-to-end process execution across the supply chain

Product Overview

Plan, schedule, and execute maintenance operations better by integrating intelligent technologies that deliver new value and optimise your processes.


Risk estimation and evaluation

Estimate and assess risk to select fit-for-purpose reliability methodologies and improve the productivity of your team.

Proven reliability methodologies

Develop asset strategies based on failure mode effects analysis and reliability centered maintenance and optimise outcomes.

AI-based predictive maintenance

Determine an equipment’s failure curve based on calculated probabilities and estimate the remaining useful life.


Single platform for stakeholders
Identify an owner’s assets across the entire asset lifecycle.

Network collaboration
Bring the asset management ecosystem onto one collaboration platform.

Collaborative asset definition and service
Create an asset foundation for OEMs, components suppliers, operators, and services providers.

The implementation of intelligent asset management solutions from SAP and SAP Services and Support will enable ERG to better manage its assets and respond swiftly to the evolving market environment.

Nurlan Nursultanov, Asset Reliability Director, Eurasian Resources Group S.à r.l.


Workforce scheduling and dispatching 

Optimise scheduling, planning, and dispatching in real time with tools based on artificial intelligence (AI).

Analytics, reports, and dashboards 

Recognise issues and make decisions to resolve them quickly by using standardised and customised analytics and reports.

Mobile field service 

Manage existing work and asset data whether you’re online, offline, or occasionally connected.

SAP Customer Experience solutions and SAP Field Service Management have enabled Rheem to move from being a low-margin, unscheduled service business to become a high-margin, customer-centric scheduled service business.

Bruce Kemmi, National Manager, Commercial and Service, Rheem Australia Pty Ltd.


Work order management 

Manage work orders along with notifications, time, parts, measurement readings, and attachments.

Compatibility with multiple devices 

Take advantage of the ease of using a mobile device and the back-end flexibility of a modern asset management solution.

Mobile asset management

Manage existing work and asset data whether you are online, offline, or have an intermittent Internet connection.

With SAP Service and Asset Manager, we’re eliminating paper-based processes out in
the field. Our workers can access the data they need as well as capture real-time information regarding work completion and trackability back into the SAP system. Then all that data is available to management in real time.

Laura Musgrove, Innovation Operations Executive, Freeport-McMoRan Inc.


Asset operations and planning 

Monitor important, time-sensitive work proactively across maintenance activities and spare parts inventory.

Maintenance scheduling 

Track work status and build schedules by simulating scope and workload.

Maintenance execution 

Complete planned and unplanned maintenance tasks in a more efficient manner.

In choosing an intelligent, predictive maintenance solution, integration with our core ERP systems was key. With SAP S/4HANA and SAP Intelligent Asset Management solutions, we have one unified system that provides everyone with the visibility they need to work efficiently and effectively.

Massimo De Filippi, Director of Technical and Information Services and Design, RetiPiù S.r.l.


Standalone web-based spatial explorer and editor

Access enterprise and publicly available GIS information, while creating and editing spatially enabled business objects. 

Linear asset management support

Linear referencing methods to describe and locate a position along the length of the asset and define permanent reference locations in any place or position.

Federation of GIS data 

Expose geometries and attributes of geospatially enabled business objects as REST-based feature services.


Collaborative service ecosystem

Grow your workforce from your own proven and trusted network of service professionals.

Skill and qualifications management

Give customers the best professional service possible anytime and anywhere.

AI-enabled scheduling and technician empowerment

Dispatch technicians to service requests in real time and manage tasks until completion.

See how customers are succeeding with EAM solutions from SAP

Turn services into a vital and vibrant part of your business

Stand out and grow using innovative service models

Find out how servitization can differentiate your business, increase profits, and boost equipment performance. 

What are analysts saying about innovations in asset management?

Achieve maximum value with intelligent asset management

As manufacturers adapt to changing economic and competitive pressures, many are adopting an Industry 4.0 mindset with a focus on transitioning from an automated to intelligent manufacturing and intelligent asset management mindset.

Inspiring customer loyalty and driving business growth

Read the latest white paper by IDC on service excellence to uncover how executives in select industries establish the service life cycle that inspires customer loyalty and drives business growth.

Enhance asset management with Industry 4.0

See how manufacturers use digital technologies to improve equipment practices and performances aligned with effective maintenance.

Resource Center

Questions? Get in touch!

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