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SAP User Experience Management by Knoa

Boost performance efficiency with user experience management insights

Key Benefits

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Measure user experience with real user data

Gain a data-driven understanding of how your employees interact with enterprise applications to find specific areas for improvement and take corrective action.

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Optimise processes and increase user adoption

Impact employee productivity by identifying opportunities that help improve user training, application usability, business process performance, and compliance.

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Support your entire SAP software landscape

Get a complete view of user and application performance across your entire SAP software landscape with front-end monitoring and access to experience metrics.

Key Capabilities

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Automated collection of productivity metrics

  • View standard and custom transactions that your users use across the SAP software landscape
  • Track users’ actions and identify performance issues that they experience or create
  • Aggregate and analyse user input to generate informative reports for various workstreams

Improved performance through insightful metrics

  • Identify training opportunities to improve application performance
  • Adjust operations by fine-tuning business processes
  • Configure products to achieve full compatibility with global privacy regulations

Successful migration to SAP S/4HANA

  • Quantify ROI on a small scale before embarking on a full-blown implementation
  • Identify critical issues that should be addressed while migrating to SAP S/4HANA
  • Modify outdated, inefficient, and complex processes before moving to a new platform

Management of enterprise solution performance

  • Measure user effectiveness, quality assurance, training status, and skills for new implementations
  • Pinpoint issues based on prior performance and take corrective measures during solution upgrades
  • Provide the information your business areas need to help users meet training and business needs

Assessment of user experiences

  • Understand the real user experience of how employees interact with enterprise software 
  • Analyse every touchpoint, including desktops, laptops, mobile devices, and virtual environments
  • Measure user experience on SAP S/4HANA as well as legacy SAP applications

Build a business case

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3-year ROI projection of 671% for interviewed customers

In this IDC Business Value Snapshot, get an understanding of how much business value can come through increases in productivity. The infographic showcases interviewed organisations that leverage SAP UEM by Knoa to ensure better performance and more effective employee use of SAP applications.

Improving the experience starts with the right data

The SAP User Experience Management application by Knoa gives you insight into how employees interact with your enterprise solutions so that you can identify complexities within key business functions and create road maps to help users become more productive.

Create high-performing and efficient SAP environments

Find out how businesses and end users are benefiting from SAP User Experience Management by Knoa, based on a study by IDC.

See additional products

Jump-start your SAP solution implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
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