What is SAP SuccessFactors Performance & Goals?

SAP SuccessFactors Performance & Goals is a solution designed to help organisations effectively manage employee performance and goal setting. It enables businesses to align individual objectives with corporate strategies, optimise employee engagement, and drive organisational agility. With features such as goal cascading, continuous feedback and coaching, and robust performance assessments, it empowers organisations to build high-performing teams by ensuring alignment between strategic objectives and employees’ contributions to overall success and recognising and rewarding top talent.

What is a performance management system?

A performance management system is a structured framework that tracks the performance of employees in a manner that is consistent and measurable, ensuring that employees’ contributions are aligned with the organisation’s strategic objectives. By promoting real-time and ongoing collaboration between managers and employees to set clear expectations, define measurable goals, evaluate performance, and provide constructive feedback, performance management systems help increase overall productivity and engagement, minimise turnover, and drive better business outcomes.

What are dynamic teams?

Dynamic teams are temporary groups formed to work on specific projects and disband once completed. This flexible approach allows employees to move between projects based on their skills and organisational needs. However, challenges such as team alignment, collaboration, and leadership visibility often arise. SAP SuccessFactors is addressing these challenges by providing a foundational dynamic team’s feature that allows users to create a team, add team members, and define roles and responsibilities. Combined with SAP SuccessFactors Performance & Goals, organisations can use the feature to track the performance of these teams while driving personalised development and growth opportunities.

What is the talent intelligence hub?

The talent intelligence hub is a centralised framework available within SAP SuccessFactors solutions that helps organisations understand the skills their employees have today, the gaps that exist, and the ways they can close those gaps. With machine learning and AI-powered talent intelligence, the talent intelligence hub provides highly personalised learning and development recommendations that help ensure employees develop their skill sets while pursuing a career aligned to their ambitions. This accelerates upskilling and reskilling at scale while delivering unique talent experiences for every employee across the SAP SuccessFactors HCM suite.

What is the Performance Preparation Agent?

The Performance Preparation Agent, one of the AI agent capabilities within the Joule solution, helps managers prepare for effective, data‑driven performance and development conversations in SAP SuccessFactors Performance & Goals. It automatically gathers employee data such as goals, achievements, and feedback, and turns it into personalised insights and talking points for 1:1s and reviews. The agent reduces manual preparation and recommends next steps, enabling more focused, fair, and growth‑oriented conversations.

SAP SuccessFactors Performance and Goals

Align goals across the organisation and build high‑performing teams with AI‑powered employee performance management software.

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What is SAP SuccessFactors Performance and Goals

SAP SuccessFactors Performance & Goals is an AI‑powered performance management solution that helps align goals, accelerate growth with real‑time coaching, and improve talent decisions with data-driven insights.

Build an engaged and productive workforce that can quickly adjust to evolving business needs with capabilities including:

AI-enabled goal management and real-time feedback
Skillsbased performance assessments with strategies tailored to your organisation
Performance Preparation Agent for meaningful and personalised performance discussions
Objectives and key results (OKRs) to track and measure dynamic team success

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Key benefits

Boost team and individual performance with AI-optimised goals

Enhance productivity and engagement with AI while ensuring everyone works toward the same objectives.

Accelerate employee growth with real-time coaching

Help employees achieve goals and grow faster using continuous, instant, and actionable feedback with personalised guidance in the flow of work.

Improve talent decisions with AI-powered insights

Make smarter, fairer decisions with an AI agent, skills intelligence, and predictive analytics to enable development and mobility at scale.

Key features

Flexible and continuous performance models

Create aspirational AI-generated goals that are aligned to organisational priorities
Objectively and accurately measure the impact of employees with performance assessments and 360-degree reviews
Measure team progress using objectives and key results (OKRs) that can be linked to individual performance goals

Real-time insights, feedback, and dialogue

Set up employees for success with real-time coaching and AI-enabled, actionable feedback
Give and request feedback in the flow of work with Joule, the AI copilot from SAP, and Microsoft Teams
Recognise and reward employees fairly and objectively with embedded features to reduce bias

Transparency into workforce skills

Set up employees for success with real-time coaching and AI-enabled, actionable feedback
Give and request feedback in the flow of work with the Joule solution or Microsoft Teams
Recognise and reward employees fairly and objectively with embedded features to reduce bias

The Future of AI for Talent Management

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Frequently asked questions

: SAP SuccessFactors Performance & Goals is a solution designed to help organisations effectively manage employee performance and goal setting. It enables businesses to align individual objectives with corporate strategies, optimise employee engagement, and drive organisational agility. With features such as goal cascading, continuous feedback and coaching, and robust performance assessments, it empowers organisations to build high-performing teams by ensuring alignment between strategic objectives and employees’ contributions to overall success and recognising and rewarding top talent.
: A performance management system is a structured framework that tracks the performance of employees in a manner that is consistent and measurable, ensuring that employees’ contributions are aligned with the organisation’s strategic objectives. By promoting real-time and ongoing collaboration between managers and employees to set clear expectations, define measurable goals, evaluate performance, and provide constructive feedback, performance management systems help increase overall productivity and engagement, minimise turnover, and drive better business outcomes.
: Dynamic teams are temporary groups formed to work on specific projects and disband once completed. This flexible approach allows employees to move between projects based on their skills and organisational needs. However, challenges such as team alignment, collaboration, and leadership visibility often arise. SAP SuccessFactors is addressing these challenges by providing a foundational dynamic team’s feature that allows users to create a team, add team members, and define roles and responsibilities. Combined with SAP SuccessFactors Performance & Goals, organisations can use the feature to track the performance of these teams while driving personalised development and growth opportunities.
: The talent intelligence hub is a centralised framework available within SAP SuccessFactors solutions that helps organisations understand the skills their employees have today, the gaps that exist, and the ways they can close those gaps. With machine learning and AI-powered talent intelligence, the talent intelligence hub provides highly personalised learning and development recommendations that help ensure employees develop their skill sets while pursuing a career aligned to their ambitions. This accelerates upskilling and reskilling at scale while delivering unique talent experiences for every employee across the SAP SuccessFactors HCM suite.
: The Performance Preparation Agent, one of the AI agent capabilities within the Joule solution, helps managers prepare for effective, data‑driven performance and development conversations in SAP SuccessFactors Performance & Goals. It automatically gathers employee data such as goals, achievements, and feedback, and turns it into personalised insights and talking points for 1:1s and reviews. The agent reduces manual preparation and recommends next steps, enabling more focused, fair, and growth‑oriented conversations.

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