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  • Enhanced operations service for nonproduction weekend hours for SAP Cloud ERP Private
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Enhanced operations service for nonproduction weekend hours for SAP Cloud ERP Private
Overview
  • Overview
  • Pricing
  • Resources
  • FAQ
/content/sapdx/countries/en_au/registration/request-demo.html

phoning man at nightshift

Extend expert weekend support to your nonproduction environments

This service provides the option to choose weekend slots for selected live systems and for all service requests (including self-service requests).

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Service overview

Support nonproduction systems outside business hours

Customers can receive SAP operational services during weekend hours, improving flexibility and continuity.

Improve maintenance and flexibility

Customers can plan system activities on weekends, reducing impact on weekday business operations.

Manage a transparent commercial model

Weekend activation is offered for a fixed scope of service and price.

Ensure planning reliability

With a minimum 12-month activation period, customers retain predictable, long-term access to weekend slots, supporting stable operational planning.

Select weekend service slots

Customers can select weekend time slots for designated nonproduction systems.

Request services ahead of time

Service request planning and activation requires a lead time of at least five business days.

Details

Solution type

Professional Services

Compatibility

Works with

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SAP S/4HANA Cloud Private Edition

Pricing and service scope

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prerequisites

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productMarkets["AO","AR","BF","BI","BJ","BW","CD","CG","CH","CI","EE","CY","DE","DJ","DO","ET","FR","GA","GB","GH","GM","GN","GQ","GW","IL","IN","KE","DZ","LR","LT","LV","MG","ML","MU","MW","MZ","NA","NE","NL","RU","RW","SG","SI","SK","SL","SN","US","ZA","EH","MA","BL","TN","MT","CV","TF","ST","RE","AM","GE","UZ","AI","BO","CR","IE","PA","MM","VG","VI","AZ","BN","PG","GG","GI","JE","TL","IO","BZ","EG","HR","KM","JO","KG","MR","KZ","LY","MD","PK","QA","SH","SJ","YT","TJ","TM","OM","AF","MN","AL","IQ","VE","CF","CM","TD","TG","VN","BH","SC","LB","TZ","BE","ER","SA","SO","SZ","UG","ZM","ZW","BR","CA","DK","ES","HK","ID","IT","JP","KR","LU","MX","MY","NO","PH","SE","TW","AD","AE","AG","AS","AT","AU","AW","BA","BB","BD","BG","BM","BS","BT","BY","CC","CK","CL","CO","CX","CZ","DM","EC","FI","FJ","FK","FM","FO","GD","GF","GL","GP","GR","GS","GU","GY","HM","HT","HU","IS","JM","KH","KI","KN","KW","KY","LA","LI","LK","MC","ME","MH","MK","MO","MP","MQ","MS","MV","NC","NF","NG","NP","NR","NU","NZ","PE","PF","PL","PM","PN","PR","PS","PT","PW","PY","RO","RS","SB","SM","SR","TC","TH","TK","TO","TR","TT","TV","UY","VA","VC","VU","WF","WS","YE","LS","GT","HN","NI","SV"]

Resources

Service Description Guide
Download PDF

Frequently asked questions

Can the scope of this service be customized for a special request?
If you’re purchasing through the SAP Store, the service scope is fixed and cannot be modified. If you want to make a custom request, contact your SAP Sales representative to have the service specifically scoped and estimated.
Are any discounts available in the SAP Store?
No, discounts are not available for services purchased through the SAP Store. All prices listed are fixed and already reflect the best possible pricing.
What is the delivery process for services that I purchase through the SAP Store?

After purchasing a service via the SAP Store, the delivery process is:

  • Confirmation: You’ll receive a confirmation email detailing your purchase and any next steps.
  • Coordination: An SAP representative will reach out to schedule the delivery and ensure that you understand all prerequisites and requirements.
  • Execution: The service will be delivered according to the scope and terms specified in your purchase.
  • Completion: When the service is completed, you’ll receive a summary report and any relevant documentation or follow-up instructions.

Throughout the delivery process, SAP support is available to answer any questions or address concerns you may have.

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SAP

United States

+1-800-872-1727

Australia

AU 1800 287 727  |  

NZ 0800 300 727

Or see our complete list of local country numbers

Contact us

Chat Offline

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