SAP Conversational AI is a collection of natural language processing services. As the conversational AI layer of SAP Business Technology Platform, it enables users to build and monitor intelligent chatbots in one interface to automate tasks and workflows.
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Build powerful enterprise chatbots quickly with low-code development and integration with the SAP ecosystem
Provide outstanding customer and employee experiences using chatbots and take the lead in the conversation-driven economy
Deliver personalised conversations at scale anytime, anywhere, and on any device using our proprietary multilingual natural language processing (NLP) technology
Automate time-consuming tasks from business processes so your resources can focus on value-added tasks
See how customers are succeeding with SAP Conversational AI
What are analysts saying about conversational AI platforms?
SAP is a Leader in Multiexperience Development Platforms
SAP Conversational AI offers market-defining digital experience capabilities to empower customers to boost people productivity and engagement. Read why Gartner has named SAP a Leader for the second year in a row in its 2021 Gartner® Magic Quadrant™ for Multiexperience Development Platforms.*
*Gartner, Magic Quadrant for Multiexperience Development Platforms, Arun Batchu, Adrian Leow, Jim Scheibmeir, Van Baker, 26 July 2021.
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