What is SAP Commerce Cloud?
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Frequently Asked Questions
SAP Commerce Cloud is our proven commerce solution built mainly for large enterprises with advanced B2B, B2C, and B2B2C use cases. You can customise the solution to meet your specific needs and manage even the most complex catalogs, products, and configurations for creating exceptional, hyper-personalised omnichannel experiences. The solution also comes with powerful and comprehensive B2B commerce capabilities.
SAP Commerce Cloud solutions enable you to ease the buying process for your customers with a seamless experience – from search to sales. A combination of intuitive, self-service capabilities and AI-powered merchandising, guided selling, assisted service, and chatbots further aid the buying process and drive more profit at a lower cost of ownership.
SAP Commerce Cloud also simplifies complex commerce and order processes, so you can engage customers more effectively and connect the demand with your supply chain.
Prebuilt integration is based on SAP Integration Suite, which helps connect applications with other SAP and third-party cloud and on-premise applications.
Since SAP Commerce Cloud is based on open APIs, it can be quickly integrated with third-party solutions as well. We offer many prebuilt integrations to third-party solutions through SAP App Center.
You can also use serverless microservices to extend the platform through the open-source project “Kyma.”
Yes, SAP Commerce Cloud can enable headless commerce scenarios through its API-first approach and the decoupled storefront layer, known as Project Spartacus. This enables the creation of exceptional commerce experiences on every channel, device, or location.
Yes, SAP Commerce Cloud provides a fully embedded solution for product, content, and catalogue management.
The SAP Product Content Management solution enables you to consolidate product data and catalogs centrally and publish them in various channels. You can make edits through an intuitive user interface, enhance product content quality with built-in data validation and workflows, bulk-edit and mass-upload product data, and support multilingual catalogs for a global commerce site.