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Screenshot of the tracking capability in SAP Business Network Global Track and Trace

SAP Business Network Global Track and Trace

Gain supply and delivery assurance by tracking orders and shipments in real time.

Achieve insight to action for order fulfilment and goods in transit

Connecting physical movement with information flow improves situational awareness beyond milestone reporting, enabling exception detection, revealing actionable insights, and breaking down company silos.

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The SAP Business Network Global Track and Trace solution empowers your business with the real-time visibility insights into inbound and outbound shipments needed to drive performance and customer satisfaction.

  • Cloud deployment
  • Enriched sales and purchase order tracking from real-time shipment insights
  • Predictive monitoring of milestones and arrival across multimodal transportation
  • Exception alerts for delays and impacts to customers or production

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Enlarge

The SAP Business Network Global Track and Trace solution empowers your business with the real-time visibility insights into inbound and outbound shipments needed to drive performance and customer satisfaction.

  • Cloud deployment
  • Enriched sales and purchase order tracking from real-time shipment insights
  • Predictive monitoring of milestones and arrival across multimodal transportation
  • Exception alerts for delays and impacts to customers or production

Key Benefits

Reduce costs

Predict and overcome internal and external influences, enabling more-reliable delivery dates and reducing the need for excess inventory and rush transportation.

Mitigate risk

Increase situational awareness beyond milestone reporting with geolocation tracking and rule-based predictive alerts to reduce risk and revenue loss.

Elevate your customer experience

Improve customer satisfaction and sustainability throughout your supply chain by balancing cost control with improved customer experiences. 

Key Features

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Shipment and fulfilment monitoring

  • Track shipments visually through global geolocation-enriched real-time insights and predictive arrival times
  • Trace shipments from end to end through production and fulfilment processes
  • Understand and communicate the impact of delays on customers and critical business processes

Impact detection and notification

  • Leverage extensible standard tracking and model custom processes, events, and properties with business rules
  • Detect deviations and delays triggering automated alerts, e-mail notifications, and rule-based actions
  • Share progress and predictive insights, such as estimated time of arrival, with internal and external customers

Global network integration

  • Extend your reach to a global network of multimodal carriers, third-party logistics, and location data providers
  • Instantly connect with mode-specific and regional visibility data providers
  • Capture and analyse environmental and sustainability data throughout shipment

Intelligent insights

  • Enhance SAP Business Network Global Track and Trace with SAP Business Network, intelligent insights add-on to monitor inbound and outbound orders, quantity deviations, and key milestone exceptions at a glance 
  • Leverage the SAP Business Network, intelligent insights add-on for flexible, predictive analytics and exception detection across shipments, carriers, geographies, and business processes 

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Show more
Shipment and fulfilment monitoring

  • Track shipments visually through global geolocation-enriched real-time insights and predictive arrival times
  • Trace shipments from end to end through production and fulfilment processes
  • Understand and communicate the impact of delays on customers and critical business processes

Impact detection and notification

  • Leverage extensible standard tracking and model custom processes, events, and properties with business rules
  • Detect deviations and delays triggering automated alerts, e-mail notifications, and rule-based actions
  • Share progress and predictive insights, such as estimated time of arrival, with internal and external customers

Global network integration

  • Extend your reach to a global network of multimodal carriers, third-party logistics, and location data providers
  • Instantly connect with mode-specific and regional visibility data providers
  • Capture and analyse environmental and sustainability data throughout shipment

Intelligent insights

  • Enhance SAP Business Network Global Track and Trace with SAP Business Network, intelligent insights add-on to monitor inbound and outbound orders, quantity deviations, and key milestone exceptions at a glance 
  • Leverage the SAP Business Network, intelligent insights add-on for flexible, predictive analytics and exception detection across shipments, carriers, geographies, and business processes 

Build a business case

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Improve order fulfilment, reduce costs, and optimise service with access to precise, real-time locations of goods in transit.

Technical Information

This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.

Installation and setup

Follow the setup instructions so you can start running your SAP software quickly and confidently.

Configuration

Optimise configuration of SAP Business Network Global Track and Trace with our comprehensive configuration guide.

Integration

Find out how you can integrate SAP Business Network Global Track and Trace with your existing IT landscape.

Get Started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.

Services

Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.

Support

Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

Security and compliance

Focus on your business and customer relationships, while keeping your data safe and reliable. SAP takes a proactive, predictive approach to maintaining compliance and data security in the cloud and within an on-premise data centre.

Questions? Get in touch!

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