Help ensure a successful implementation by tapping into the expertise and experience that SAP has acquired after decades of standardising processes.
Use SAP Launch methodology for on-time implementation
Learn how the built-in implementation approach reduces TCO and deployment time, while maintaining the flexibility to meet your unique business needs.
Plan your implementation
Get a comprehensive installation overview
Read through the business configuration guide for a step-by-step overview of the installation process, including scoping, fine tuning, business roles, and workflows.
Simplify your implementation
View integration scenarios
Review integration scenarios for SAP Business ByDesign for information on integrating the software with third-party on-premise and cloud solutions.
Integrate custom data
Consult the custom data integration guide for SAP Business ByDesign for an overview of the architecture options needed to merge data from your legacy systems.
Connect to your existing apps
Access the technical connectivity guide for on-demand, on-premise, and hybrid applications to learn how to connect SAP Business ByDesign to your existing apps.
Discover Web service APIs
See how Web service APIs simplify integration with SAP Business ByDesign with secure remote access to data and processes based on standards such as SOAP and WSDL.
Optimise your operations
Explore our resource library
Refer to application help in the help portal for SAP Business ByDesign for information on using search, built-in learning and help, and the home work centre.
Download the user guide
Read the getting started guide for SAP Business ByDesign for an introduction to basic navigation, training and learning content, and other important features.
Upgrade your product
The continuous release cycle of SAP Business ByDesign consists of four releases per year, scheduled for February, May, August, and November.
Benefits of release cycles
Continuous release cycles may contain new business functionality as well as error corrections. In-between releases contain corrections for issues are continuously provided through fixes and patches. Critical issues are resolved through hotfixes.
Get a comprehensive upgrade overview
Read through the business configuration guide for a step-by-step overview of the upgrade process.
SAP Business ByDesign road map
Get detailed information about planned timelines, envisioned new functionality, and impact so you can plan accordingly.
Get real-time updates on how your implementation of SAP Business ByDesign is performing in our data centres.
Cloud Availability Center
By gaining transparency into availability, downtime, and maintenance, you can plan ahead and optimise resources and solution availability.
Access details on the uptime availability of the data centre and measure the availability and login performance of your applications within a data pool.
Connect with us for your support needs
Get in touch with the SAP Digital Business Services organisation by using one of the options below.
SAP Business ByDesign Training
Empower your SAP end users – from developers to marketers – with training, enablement solutions, and certification programmes for SAP Business ByDesign.
Start your learning journey
Find the best training and certification for you and your team using our visual learning guides. Plan your learning journey to get started quickly.
View guided learning videos
Watch training videos for SAP Business ByDesign to get a broader understanding of the solution and learn about key capabilities.
Watch demos for SAP Business ByDesign
Explore the features of SAP Business ByDesign in this extensive video library. Choose detailed product demonstrations from our YouTube channel.
Refine your skills with SAP Learning Hub
Build SAP skills with SAP Learning Hub. Our online training and enablement solution offers easy access to the latest SAP education content and a whole community of learners from anywhere, for one affordable subscription fee.
Validate your expertise with SAP certifications
Our training certifications are globally recognised – and demonstrate that you have honed your skills through rigorous study and hands-on experience in your chosen field. We offer certification programmes by area of focus and skill level.
Free SAP Business ByDesign training courses from openSAP
Join this free online course to get a high-level overview of SAP Business ByDesign, SAP’s cloud-based ERP solution for small and midsize enterprises.
Supply Chain Management
Learn the basics of supply chain management supported by SAP Business ByDesign, and how supply chain processes are tightly integrated with other ERP elements.
Find out how SAP Business ByDesign supports your business with innovative concepts and smooth integration into financial business processes.
Discover how you can leverage your business data to better understand business trends, success drivers, and critical situations with SAP Business ByDesign.
Learn how you can increase transparency into business performance and gain contextual insights into business processes with built-in analytics from SAP Business ByDesign.
Customer Relationship Management (CRM)
Learn about all customer-engaging scenarios in marketing, sales, and service –including invoicing – and their integration with project management, logistics, purchasing, and financials.
Check out our community for SAP Business ByDesign
Join your peers and industry experts to gain insights and share experiences with implementing and running SAP Business ByDesign software.