SAP Business AI use cases
Explore real-world AI use cases tailored to your line of business—and see how AI capabilities help solve specific challenges and deliver measurable outcomes.
Browse the latest AI use cases
AI is changing how businesses operate—helping them run more efficiently, make smarter decisions, and automate tasks. From improving customer service to streamlining operations, AI is being used in more ways every day. SAP currently supports over 200 use cases and continues to add more to meet evolving business needs and new opportunities.
Use CaseAuto-complete draft invoices with intelligent line-item recommendationsPublished on 10 November 2025- Use CaseHelp employees find items faster with AI recommendationsPublished on 10 November 2025
- Use CaseComplete procurement tasks 50% faster with JoulePublished on 10 November 2025
- Use CaseReduce RFP creation time by 70% with AI-driven sourcingPublished on 10 November 2025
Use CaseIncrease online conversion by 10% with conversational shoppingPublished on 10 November 2025
Use CaseReduce travel time with AI-based route predictionPublished on 10 November 2025- Use CasePredict assignment durations to improve scheduling accuracyPublished on 10 November 2025
- Use CaseDetect asset issues early with AI-based visual inspectionPublished on 10 November 2025
- Use CaseIncrease maintenance planner productivity by 40%Published on 10 November 2025
18
Explore more AI use cases
Visit our AI catalogue on SAP Discovery Centre to discover, evaluate, and adopt SAP Business AI for tailored business solutions.
Finance AI use cases
Automate tasks and enhance decision-making with AI designed to support every aspect of finance.
HR AI use cases
Transform the way employees work, managers manage, and organisations adapt with AI innovations.
Marketing & commerce AI use cases
Create personalised experiences to improve customer engagement and drive marketing automation with AI.
Procurement AI use cases
Optimise expenditure, reduce risk, and maximise supply chain efficiency with AI.
Sales & service AI use cases
Enable rapid, efficient service delivery and sales process automation with AI capabilities that empower sales teams and keep customers satisfied.
Supply chain AI use cases
Enhance productivity, speed, and customer service throughout your supply chain with data insights and AI.
Let's connect to discuss your requirements
We'll contact you so we can prepare your customised demo.