Merchandising Intelligence
Leverage sales data and use insights to analyse merchandising performance to improve the profitability of merchandising decisions.
Products
SAP Customer Activity Repository
Reach more customers and deliver individualised experiences your customers can trust by becoming an intelligent enterprise with retail solutions from SAP.
The year 2020 has accelerated the need for online retail, new shopping experiences, and sustainable business. Retail solutions from SAP can help you drive efficiency and deliver relevant, personalised customer experiences anywhere, anytime.
Leverage sales data and use insights to analyse merchandising performance to improve the profitability of merchandising decisions.
Products
SAP Customer Activity Repository
Optimise private label development with visibility into work in progress with SAP solutions.
Products
Centralise master data management for merchandising to improve productivity with real-time insight.
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Achieve corporate goals by creating profitable merchandise, channel, and assortment plans.
Products
Optimise omnichannel pricing and promotions throughout the product lifecycle across every channel.
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Drive your business strategy and win with an industry-leading omnichannel commerce platform.
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Attract customers by blending online and physical experiences with new technologies.
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Buy anywhere and fulfil anywhere by optimising omnichannel sales order management.
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Deliver an omnichannel customer service experience to exceed customers’ expectations.
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Manage your customers' experience across the entire engagement cycle.
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Reduce risk and cost by increasing efficiencies with integrated sourcing and contract management.
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Reduce costs and increase savings opportunities and sourcing efficiency.
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Get the right products for the best price with effective procurement processes and controls.
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Improve operational efficiency and source determination for indirect buying of goods and services.
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Integrate invoice processing and accounts payables for fast and reliable invoice management.
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Improve warehouse management with optimised planning and automated processes.
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Reduce costs and improve service with streamlined transportation management processes.
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Maximise supply chain logistics and ensure regulatory compliance with a digital operations network.
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SAP Logistics Business Network
Meet shopper demand and optimise costs with data-driven allocation and replenishment plans.
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SAP Allocation Management, add-on for SAP Customer Activity Repository
Manage your inventory across distributed locations to fulfil demand from anywhere.
Products
SAP Customer Activity Repository
Boost customer satisfaction and lower operations costs by significantly improving yard productivity.
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Gain insight from a single view of your customers and deliver personalised experiences across the entire customer journey.
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Deliver the experiences that customers expect by recognising them during engagements and ensuring consent-based marketing practices.
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Gain visibility and control of the entire closed-loop marketing process. Make data-driven decisions to increase the marketing ROI.
Products
Explore how our current, upcoming and planned innovations help retailers. Give shoppers and consumers the products and personalised shopping experiences they want.
Upgrade your retail processes to master today‘s challenges, foster resilience and drive customer experience excellence.
Optimise logistics and improve services by increasing visibility and control with transportation management software for your retail business.
Meet future demand profitably with SAP Integrated Business Planning for Supply Chain (SAP IBP). Powered by SAP HANA in-memory technology, this cloud-based solution combines sales and operations planning (S&OP), forecasting and demand, response and supply, demand-driven replenishment, and inventory planning.
Develop fully aligned product portfolio that allows you to manage lifecycles, control production costs, and deploy resources effectively from across your organisation and beyond.
Harness a unified data repository to collect multichannel customer and point-of-sale data in real time and prepare it for use by other applications. Improve demand forecasting and promotion and assortment effectiveness.
Optimise the internal logistics of retail companies by improving the replenishment processes.
Take control of your warehouse operations to keep up with changing demand while lowering costs with warehouse management softwarefor your retail business.
Use real-time business intelligence to enable fast analysis and confident decision-making across the organisation, while delighting customers and optimising marketing performance.
Deliver seamless experiences, build trust, and activate insights for omnichannel
engagement in B2C and B2B relationships.
Build what you need swiftly, simplify buying processes, and turn e-commerce customers into brand advocates.
Empower your sales organisation to engage with customers, build relationships, and win business with SAP sales solutions.
Enhance your distributed order management processes with accurate product availability and intelligent order sourcing.
Streamline pricing for more intelligent, efficient, and successful pricing strategies and outcomes across sales channels.
Find anomalies in point-of-sale transactions and detect trends with intuitive analysis and exception-based reporting tools to monitor and handle process issues and fraud.
Consolidate management and monitoring of all peripheral store devices simultaneously and deliver personalised, consistent experiences across channels.
Provide consistent promotional pricing across all your sales and engagement channels.
Get a direct digital connection to consumers for real-time, personalised, and interactive communications and experiences.
Drive great in-store customer experiences and build customer loyalty, while reducing your total cost of ownership.
Forbes
Aberdeen Group
Make the SAP S/4HANA Retail solution for merchandise management the digital core of your future value network to capture every opportunity and increase business value.
Embrace emerging technologies to gain consumer insights, build trust, and provide the seamless shopping experiences consumers are looking for.
Evolve your business with services and support from SAP – your trusted adviser for digital transformation strategy and execution.
Support critical business processes on your path to innovation and digital transformation with holistic, end-to-end services that reflect over 40 years of knowledge, experience, and innovation.
Close the gap between your digital transformation strategy and execution with innovation discovery, digital strategy, and business transformation services from a trusted adviser that knows SAP software best.
Learn how you can overcome some of your greatest challenges today and in the future by becoming an interconnected company that can share relevant data across functions and prioritize your customer and employee experiences.
Learn about NRF 2020 and catch up on everything SAP contributed to this year's NRF, including customer presentations, showcases, updates on conscious consumerism, and more.
Learn about retail announcements, sessions, and conversations from SAPPHIRE NOW, and find out how the Intelligent Enterprise has the potential to further change the retail industry.
Visit our vibrant community for learning, sharing, and collaborating on all things retail, and find out how SAP is innovating across the retail portfolio of products to address consumer trends and meet retailer needs.
Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.
Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.
Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organisation.
Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.
Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.
Deploy high-velocity, intelligent edge IoT applications using business and technology services.