Retail

Reach more customers and deliver individualised experiences your customers can trust by becoming an intelligent enterprise with retail solutions from SAP.

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Featured retail solutions

>50% of orders placed on mobile

Hear how Maui Jim – the fastest-growing sunglasses brand in the world – is using our retail e-commerce platform to provide seamless buying experiences on any device.

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Boosting digital sales by 627%

Learn how this Chilean retailer expanded its online presence, created online storefronts for its most popular brands, and increased digital sales by a whopping 627%.

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Transforming retail end to end

See how Zalando digitally transformed its online fashion platform with SAP S/4HANA. Now, the European retailer can better serve its 35 million customers in 17 countries.

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Mastering stock replenishment

Discover how this supermarket giant is optimising inventory across the supply chain, keeping 1,400 stores stocked for the millions of customers who rely on them each week.

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Increasing average basket value by 30%

Find out how this Turkish women's wear brand is using a unified commerce system in the cloud to orchestrate smart omnichannel promotions – and raise its average basket value by 30%.

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Explore our retail solutions

73% of retail organisations consider it important to deliver fun, relevant, and convenient customer experiences tailored to each customer’s sentiment, history, and preferences. Only 10% are able to do so.

_{Source: SAP Performance Benchmarking}

79% of retail organisations consider it important to quickly and efficiently change assortments and adapt pricing across channels based on current trends and customer insights – but only 27% are able to do so.

_{Source: SAP Performance Benchmarking}

72% of retail organisations consider it important to have holistic visibility into spend categories across all lines of business and geographies of their retail operations – but only 29% are able to do so.

Source: SAP Performance Benchmarking

70% of retailers consider it important to have visibility into the global inventory pool and optimise it for a “source anywhere, fulfil anywhere” model – but only 15% are able to do so.

_{Source: SAP Performance Benchmarking}

74% of retailers consider it important to equip store associates with real-time product and inventory information to help them serve shoppers better – but only 30% are able to do so.

_{Source: SAP Performance Benchmarking}

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Featured cloud solutions for retail

Video

Seamless omnichannel orchestration

See how smart retailers with the help of SAP understand what their customers want and can give it to them as fast as they need it.

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Image of a customer, chnaging orders online

Video

Get ahead of the curve

See how smart retailers with the help of SAP get ahead of the curve and have the right products and services ready for your customer, right when they need them.

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Image of a customer, scaning at the fruit market

Video

Sustainable retail with SAP

Learn how smart retailers with the help of SAP can offer shoppers sustainable choices that lead the way.

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Image of a customer, packing a return box

Video

Intelligent returns management

See how retailers with the help of SAP can optimise the entire returns journey, provide a great customer experience, and contain cost and revenue leakage.

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Screenshot of the intelligent enterprise for retail report

Value Paper

Intelligent enterprise for the retail industry

Address the challenges and opportunities in the new world of retail.

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Road Map Explorer

SAP road map for retail

Explore how our current and upcoming innovations help retailers.

View the road map

Analyst Report

Uncover keys to success from retail experts

Learn how you can overcome some of your greatest challenges today and in the future.

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Podcast

The future of consumers and retail

Hear insights and takeaways from thought leaders in the retail industry.

Learn more

Join our retail community

Visit our vibrant community for learning, sharing, and collaborating on all things retail. Find out about the latest innovations in our retail product portfolio to address emerging consumer trends and evolving needs.

Explore our community

Retail

Featured retail solutions

>50% of orders placed on mobile

Boosting digital sales by 627%

Transforming retail end to end

Mastering stock replenishment

Increasing average basket value by 30%

Explore our retail solutions

73% of retail organisations consider it important to deliver fun, relevant, and convenient customer experiences tailored to each customer’s sentiment, history, and preferences. Only 10% are able to do so.

79% of retail organisations consider it important to quickly and efficiently change assortments and adapt pricing across channels based on current trends and customer insights – but only 27% are able to do so.

72% of retail organisations consider it important to have holistic visibility into spend categories across all lines of business and geographies of their retail operations – but only 29% are able to do so.

70% of retailers consider it important to have visibility into the global inventory pool and optimise it for a “source anywhere, fulfil anywhere” model – but only 15% are able to do so.

74% of retailers consider it important to equip store associates with real-time product and inventory information to help them serve shoppers better – but only 30% are able to do so.

Featured cloud solutions for retail

Join our retail community

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