T&G Global - Best Tech Awards 2025 Next Gen Innovator
Grower Portal - T&G Global Download the DocumentSAP Australia and New Zealand
Best Tech Awards 2025
Best Tech Awards 2025
Best Tech SAP
Industry WebsiteProduct and Services Featured SAP Solutions
Agriculture https://tandg.global/Fresh Produce SAP BTP, Bild WorkZone, CAP, UI5, CIS,
Odata Services, Signavio Insights
T&G Global, formerly Turners and Growers, operates in 13 countries with a team of 1,800 people and alongside over 700 independent growers. They grow, market, sell, and distribute a range of
fresh produce to consumers in more than 55 countries. As a leading agribusiness, T&G leverages efficient digital platforms to support their growers, sales teams, and supply chain partners across
a global network. T&G had implemented SAP S/4HANA, but faced significant disruption following natural disasters that impacted both operations and budgets.
Why This Project is a Best Tech Contender:
T&G Global’s project shows how forward-thinking innovation can be delivered without a full-scale reimplementation. By leveraging SAP BTP, DalRae helped T&G modernise and extend the value
of its S/4HANA investment through agile, high-impact digital solutions that meet the expectations of a new generation of users.
The grower portal replacement stands out as a next-generation solution: it empowers users with mobile-first, intuitive tools to manage their own data, while also reducing operational overhead.
Built on a modern, scalable architecture, the platform is not only more secure and accessible, but also future-ready—enabling continuous service evolution through reusable SAP BTP services.
This project is a clear example of how smart investment in user experience, scalability, and cloud-native innovation can drive lasting transformation across the supply chain.
Grower Portal
T&G Global
Next Gen Innovator
Industry WebsiteProduct and Services Featured SAP Solutions
Agriculture https://tandg.global/Fresh Produce SAP BTP, Bild WorkZone, CAP, UI5, CIS,
Odata Services, Signavio Insights
T&G Global, formerly Turners and Growers, operates in 13 countries with a team of 1,800 people and alongside over 700 independent growers. They grow, market, sell, and distribute a range of
fresh produce to consumers in more than 55 countries. As a leading agribusiness, T&G leverages efficient digital platforms to support their growers, sales teams, and supply chain partners across
a global network. T&G had implemented SAP S/4HANA, but faced significant disruption following natural disasters that impacted both operations and budgets.
Why This Project is a Best Tech Contender:
T&G Global’s project shows how forward-thinking innovation can be delivered without a full-scale reimplementation. By leveraging SAP BTP, DalRae helped T&G modernise and extend the value
of its S/4HANA investment through agile, high-impact digital solutions that meet the expectations of a new generation of users.
The grower portal replacement stands out as a next-generation solution: it empowers users with mobile-first, intuitive tools to manage their own data, while also reducing operational overhead.
Built on a modern, scalable architecture, the platform is not only more secure and accessible, but also future-ready—enabling continuous service evolution through reusable SAP BTP services.
This project is a clear example of how smart investment in user experience, scalability, and cloud-native innovation can drive lasting transformation across the supply chain.
Grower Portal
T&G Global
Next Gen Innovator
Challenges
T&G was at a critical juncture. Despite investing in SAP S/4HANA, the organisation found themselves unable to realise the full benefit of the platform
due to external crises—flooding and crop devastation—that triggered budget freezes and operational disruption. Key business functions such as sales
order capture, claims processing, and grower engagement were bogged down by manual processes, fragmented data access, and unc lear ownership.
Sales teams faced inconsistent workflows across business units, resulting in lost productivity, errors in pricing and claims, and slower customer
response times.
T&G’s grower engagement model was outmoded, relying on phone and email for transactional follow -ups. This strained relationships and reduced
transparency. With no appetite for a complete SAP reimplementation, the challenge was clear; unlock rapid, high-impact innovation from existing
investments.
The existing grower portal was built on an outdated, unsupported technology stack. This legacy platform was costly and diffic ult to maintain, with
limited ability to implement updates. Its non-mobile-enabled design restricted usability, resulting in lower-than-expected grower portal adoption.
These limitations hindered growers’ ability to make timely and informed decisions, affecting operational efficiency and suppl ier satisfaction. It was
also a security risk staying on the legacy NetWeaver technology.
T&G was at a critical juncture. Despite investing in SAP S/4HANA, the organisation found themselves unable to realise the full benefit of the platform
due to external crises—flooding and crop devastation—that triggered budget freezes and operational disruption. Key business functions such as sales
order capture, claims processing, and grower engagement were bogged down by manual processes, fragmented data access, and unc lear ownership.
Sales teams faced inconsistent workflows across business units, resulting in lost productivity, errors in pricing and claims, and slower customer
response times.
T&G’s grower engagement model was outmoded, relying on phone and email for transactional follow -ups. This strained relationships and reduced
transparency. With no appetite for a complete SAP reimplementation, the challenge was clear; unlock rapid, high-impact innovation from existing
investments.
The existing grower portal was built on an outdated, unsupported technology stack. This legacy platform was costly and diffic ult to maintain, with
limited ability to implement updates. Its non-mobile-enabled design restricted usability, resulting in lower-than-expected grower portal adoption.
These limitations hindered growers’ ability to make timely and informed decisions, affecting operational efficiency and suppl ier satisfaction. It was
also a security risk staying on the legacy NetWeaver technology.
Solution
DalRae’s approach began with a Rate of Innovation (ROI) Review, applying a structured discovery framework to align IT capabilities wit h real business
challenges. Rather than pursuing a full system overhaul, the strategy focused on modernising the most impactful business processes using SAP Business
Technology Platform (BTP) services.
While the transformation started with Claims and Mobile Sales applications, the Grower Portal replacement marked the most significant leap forward.
The legacy system was replaced with a modern, mobile-responsive, cloud-based platform designed for today’s users. The new solution enables seamless
access via desktop and mobile, with a clean, intuitive interface that simplifies key workflows like purchase requisitions and order management.
By integrating SAP standard and custom functionalities, the platform supports critical operations while dramatically improving usability and encouraging
user adoption. It sets a strong foundation for future innovation, giving T&G the flexibility to scale and evolve services quickly as business needs change.
DalRae’s approach began with a Rate of Innovation (ROI) Review, applying a structured discovery framework to align IT capabilities wit h real business
challenges. Rather than pursuing a full system overhaul, the strategy focused on modernising the most impactful business processes using SAP Business
Technology Platform (BTP) services.
While the transformation started with Claims and Mobile Sales applications, the Grower Portal replacement marked the most significant leap forward.
The legacy system was replaced with a modern, mobile-responsive, cloud-based platform designed for today’s users. The new solution enables seamless
access via desktop and mobile, with a clean, intuitive interface that simplifies key workflows like purchase requisitions and order management.
By integrating SAP standard and custom functionalities, the platform supports critical operations while dramatically improving usability and encouraging
user adoption. It sets a strong foundation for future innovation, giving T&G the flexibility to scale and evolve services quickly as business needs change.
Impact
Retiring NetWeaver Portal reduces
business risk and technical debt by
removing a vulnerable legacy system
The platform provides growers with
instant access, on any device, to their
product catalogue, consignments, prices,
invoices and statements without having
to contact T&G staff.
Lifting grower consignment entries from
20% to 50% unlocks a 10% gain in supply
chain efficiency
The transformation has delivered a significantly enhanced user experience, driving higher levels of grower satisfaction and e ngagement. Through mobile
enablement and simplified, intuitive processes, growers are now empowered to manage their own data directly, reducing reliance on internal T&G
resources.
Early feedback indicates increased portal usage and strong positive sentiment from users, demonstrating the platform’s immediate value. In addition to
improving the grower experience, the solution has lowered operational risks and maintenance costs, while providing T&G with a scalable and flexible
digital foundation to support future service evolution and strengthen supplier relationships.
The platform’s architecture, built with reusable SAP BTP services, has proven so effective that it is now being considered for deployment in other areas of
the business, extending its impact across the organisation.
Retiring NetWeaver Portal reduces
business risk and technical debt by
removing a vulnerable legacy system
The platform provides growers with
instant access, on any device, to their
product catalogue, consignments, prices,
invoices and statements without having
to contact T&G staff.
Lifting grower consignment entries from
20% to 50% unlocks a 10% gain in supply
chain efficiency
The transformation has delivered a significantly enhanced user experience, driving higher levels of grower satisfaction and e ngagement. Through mobile
enablement and simplified, intuitive processes, growers are now empowered to manage their own data directly, reducing reliance on internal T&G
resources.
Early feedback indicates increased portal usage and strong positive sentiment from users, demonstrating the platform’s immediate value. In addition to
improving the grower experience, the solution has lowered operational risks and maintenance costs, while providing T&G with a scalable and flexible
digital foundation to support future service evolution and strengthen supplier relationships.
The platform’s architecture, built with reusable SAP BTP services, has proven so effective that it is now being considered for deployment in other areas of
the business, extending its impact across the organisation.
“”“Online Services is a key milestone in our journey to offer increasing digital solutions to our growers and
customers. Moving to the new platform offers us the ability to not only mobilise our existing services, but to
enable new efficiencies through our full suite of services. Providing seamless integration between our
growers, customers and ourselves reduces our processing time and eliminates errors - enabling cost savings,
better utilisation of staff’s time and improved service to our growers and customers"
Elle Williams, General Manager Commercial – T&G Fresh
customers. Moving to the new platform offers us the ability to not only mobilise our existing services, but to
enable new efficiencies through our full suite of services. Providing seamless integration between our
growers, customers and ourselves reduces our processing time and eliminates errors - enabling cost savings,
better utilisation of staff’s time and improved service to our growers and customers"
Elle Williams, General Manager Commercial – T&G Fresh