UGL - Best Tech Awards 2025 Data & Analytics
Field-ready, future-focused: UGL’s integrated digital leap with SAP FSM Download the DocumentBest Tech SAP
Industry WebsiteProduct and Services Featured SAP Solutions
Utilities www.ugllimited.comElectrical distribution
maintenance, asset management,
field services
SAP Asset Management, SAP Field
Service Management (FSM), SAP
Integration Suite
UGL, a member of the CIMIC Group, is a leading provider of engineering, asset management, and maintenance services across Australia and New Zealand. With
over 120 years of operational history, UGL supports essential infrastructure in transport, energy, water, and resources.
In 2024, UGL delivered a fully integrated digital transformation for its electrical distribution business – implementing SAP Asset Management, SAP Field Service
Management (FSM), and SAP Integration Suite. Branded as Integrated Digital Delivery (IDD), this 12-week project streamlined operations from work order
creation to invoicing.
Built with end users in mind, the system provides real-time data capture in the field, seamless integration with client platforms, and intuitive mobile workflows,
all with offline capability to support Australia’s diverse and remote worksites. The result is a single source of truth, sign ificant gains in efficiency, and increased
transparency for clients and crews alike.
Field-ready, future-focused: UGL’s
integrated digital leap with SAP FSM
Data & Analytics
Industry WebsiteProduct and Services Featured SAP Solutions
Utilities www.ugllimited.comElectrical distribution
maintenance, asset management,
field services
SAP Asset Management, SAP Field
Service Management (FSM), SAP
Integration Suite
UGL, a member of the CIMIC Group, is a leading provider of engineering, asset management, and maintenance services across Australia and New Zealand. With
over 120 years of operational history, UGL supports essential infrastructure in transport, energy, water, and resources.
In 2024, UGL delivered a fully integrated digital transformation for its electrical distribution business – implementing SAP Asset Management, SAP Field Service
Management (FSM), and SAP Integration Suite. Branded as Integrated Digital Delivery (IDD), this 12-week project streamlined operations from work order
creation to invoicing.
Built with end users in mind, the system provides real-time data capture in the field, seamless integration with client platforms, and intuitive mobile workflows,
all with offline capability to support Australia’s diverse and remote worksites. The result is a single source of truth, sign ificant gains in efficiency, and increased
transparency for clients and crews alike.
Field-ready, future-focused: UGL’s
integrated digital leap with SAP FSM
Data & Analytics