Transport and Main Roads - Best Tech Awards 2025 Industry Disruptor
Governance, Attendance and Payroll (GAP Report) Download the DocumentSAP Australia and New Zealand
Best Tech Awards 2025
Best Tech Awards 2025
Best Tech SAP
Industry WebsiteProduct and Services Featured SAP Solutions
Public Sector www.tmr.qld.gov.au
Automation Pilot, CAP
Build Process Automation,
(on-prem and cloud), Fiori,
BTP, Datasphere, SAP HANA Fiori front-end, CAP backend service
logic, BTP for extensibility,
Datasphere for integrated data
access and reporting, Connectivity
across On-prem and Cloud SAP
HANA systems.
Governance, Attendance and Payroll (GAP Report)
Department of Transport and Main Roads (TMR)
Industry Disruptor
Why This Project is a Best Tech Contender:
The Department of Transport and Main Roads (TMR) moves and connects people, places, goods and services safely, efficiently and effectively across Queensland. TMR plan, manage
and deliver Queensland's integrated transport environment to achieve sustainable transport solutions for road, rail, air and sea. With a workforce of over 11,500 employees, TMR
requires robust and secure two digital systems to manage operations, payroll, and workforce governance efficiently.
TMR recognised the need for a modern, integrated solution to strengthen payroll integrity, ensure governance compliance, and enhance operational reporting, particularly in response
to evolving expectations from the Queensland Audit Office (QAO). TMR’s Confidential Salaries Report (CSR) was identified as a key area of focus and catalyst for broader
transformation opportunities. This focus led TMR to develop the Governance, Attendance and Payroll (GAP) Report, a solution designed to enhance oversight, transparency and
compliance.
The GAP Report project showcases how SAP’s intelligent ERP capabilities can streamline business processes, reduce manual effort, and surface meaningful insights from payroll and
attendance data. By integrating SAP BTP, Fiori Elements and Datasphere, TMR transformed a highly manual and fragmented reporting process into a secure, responsive, and
embedded ERP solution through:
• Replaced legacy reporting tools with a centralised, scalable platform
• Reduced time and effort spent on compliance and audit activities
• Enabled real-time access to accurate HR and payroll data for governance stakeholders
• Maintained stability within SAP ECC while preparing for a future S/4HANA environment
• Delivered productivity gains and improved data visibility without business disruption
Industry WebsiteProduct and Services Featured SAP Solutions
Public Sector www.tmr.qld.gov.au
Automation Pilot, CAP
Build Process Automation,
(on-prem and cloud), Fiori,
BTP, Datasphere, SAP HANA Fiori front-end, CAP backend service
logic, BTP for extensibility,
Datasphere for integrated data
access and reporting, Connectivity
across On-prem and Cloud SAP
HANA systems.
Governance, Attendance and Payroll (GAP Report)
Department of Transport and Main Roads (TMR)
Industry Disruptor
Why This Project is a Best Tech Contender:
The Department of Transport and Main Roads (TMR) moves and connects people, places, goods and services safely, efficiently and effectively across Queensland. TMR plan, manage
and deliver Queensland's integrated transport environment to achieve sustainable transport solutions for road, rail, air and sea. With a workforce of over 11,500 employees, TMR
requires robust and secure two digital systems to manage operations, payroll, and workforce governance efficiently.
TMR recognised the need for a modern, integrated solution to strengthen payroll integrity, ensure governance compliance, and enhance operational reporting, particularly in response
to evolving expectations from the Queensland Audit Office (QAO). TMR’s Confidential Salaries Report (CSR) was identified as a key area of focus and catalyst for broader
transformation opportunities. This focus led TMR to develop the Governance, Attendance and Payroll (GAP) Report, a solution designed to enhance oversight, transparency and
compliance.
The GAP Report project showcases how SAP’s intelligent ERP capabilities can streamline business processes, reduce manual effort, and surface meaningful insights from payroll and
attendance data. By integrating SAP BTP, Fiori Elements and Datasphere, TMR transformed a highly manual and fragmented reporting process into a secure, responsive, and
embedded ERP solution through:
• Replaced legacy reporting tools with a centralised, scalable platform
• Reduced time and effort spent on compliance and audit activities
• Enabled real-time access to accurate HR and payroll data for governance stakeholders
• Maintained stability within SAP ECC while preparing for a future S/4HANA environment
• Delivered productivity gains and improved data visibility without business disruption
Challenges
The Confidential Salary Report (CSR) was a business-critical report used to manage employee compensation,
validate adjustments (e.g. overtime, higher duties, leave), and respond to compliance and audit reviews. However,
TMR faced some identified challenges:
Technical & Operational issues:
• CSR involved manual processes that impacted efficiency and lacked maturity.
• Manual effort introduced delays and data integrity challenges, increasing the potential for misreporting or
audit flags.
• Users had limited ability to explore or engage with the data, as static reports restricted insights and hindered
informed decision-making.
• Fragmented systems resulted in the absence of a clear audit trail across departments and roles responsible
for salary governance.
• Gaps were identified in the CSR sign-off process.
Strategic Constraints:
• The CSR process was not scalable, lacked workflow escalation mechanisms, and was isolated from broader
digital transformation efforts.
• TMR sought a solution that integrated with SAP EC and aligned with the S/4HANA transition strategy.
• Meeting QAO compliance expectations was a critical success of the new solution.
The Confidential Salary Report (CSR) was a business-critical report used to manage employee compensation,
validate adjustments (e.g. overtime, higher duties, leave), and respond to compliance and audit reviews. However,
TMR faced some identified challenges:
Technical & Operational issues:
• CSR involved manual processes that impacted efficiency and lacked maturity.
• Manual effort introduced delays and data integrity challenges, increasing the potential for misreporting or
audit flags.
• Users had limited ability to explore or engage with the data, as static reports restricted insights and hindered
informed decision-making.
• Fragmented systems resulted in the absence of a clear audit trail across departments and roles responsible
for salary governance.
• Gaps were identified in the CSR sign-off process.
Strategic Constraints:
• The CSR process was not scalable, lacked workflow escalation mechanisms, and was isolated from broader
digital transformation efforts.
• TMR sought a solution that integrated with SAP EC and aligned with the S/4HANA transition strategy.
• Meeting QAO compliance expectations was a critical success of the new solution.
Solution
Solution – Governance, Attendance & Payroll (GAP) Report Implementation
TMR engaged DalRae Solutions to design and implement the GAP Report, a secure, SAP BTP-based application that
reimagined how TMR accesses and reports on payroll, attendance and salary data within its ERP environment.
The project was kicked off with a SAP AppHaus co-design session to explore and understand user pain points,
compliance requirements and workflow inefficiencies. DalRae developed the solution using SAP’s Clean Core
principles and the Cloud Application Programming (CAP) model – delivering a future-ready and user-focused
experience without disrupting existing payroll operations.
Innovation / Use of SAP Technology:
• SAP Business Technology Platform (BTP): Served as the foundation for secure ERP extension, enabling
embedded workflows and future S/4HANA readiness
• SAP Datasphere: Provided real-time access to trusted HR and payroll data without data duplication
• Fiori Elements & Launchpad Service: Delivered an intuitive interface within the ERP ecosystem, with drill -down
capability and role-based views
• Cloud Application Programming Model (CAP): Enabled modular, maintainable services in line with SAP’s
Clean Core strategy
• SAP ECC Integration (S/4-ready): Embedded directly into existing ECC systems, optimising reporting
processes while ensuring forward compatibility
Solution – Governance, Attendance & Payroll (GAP) Report Implementation
TMR engaged DalRae Solutions to design and implement the GAP Report, a secure, SAP BTP-based application that
reimagined how TMR accesses and reports on payroll, attendance and salary data within its ERP environment.
The project was kicked off with a SAP AppHaus co-design session to explore and understand user pain points,
compliance requirements and workflow inefficiencies. DalRae developed the solution using SAP’s Clean Core
principles and the Cloud Application Programming (CAP) model – delivering a future-ready and user-focused
experience without disrupting existing payroll operations.
Innovation / Use of SAP Technology:
• SAP Business Technology Platform (BTP): Served as the foundation for secure ERP extension, enabling
embedded workflows and future S/4HANA readiness
• SAP Datasphere: Provided real-time access to trusted HR and payroll data without data duplication
• Fiori Elements & Launchpad Service: Delivered an intuitive interface within the ERP ecosystem, with drill -down
capability and role-based views
• Cloud Application Programming Model (CAP): Enabled modular, maintainable services in line with SAP’s
Clean Core strategy
• SAP ECC Integration (S/4-ready): Embedded directly into existing ECC systems, optimising reporting
processes while ensuring forward compatibility
Impact
When fully deployed approx. 2,500
managers will be using the application
If a report isn’t actioned within 2 weeks,
it automatically escalates to the next-
level manager.
Reduced administrative
overheads by 50%
Governance & Compliance Uplift
Eliminated insecure local storage of confidential salary data through role-secured, cloud-based access.
Fully traceable workflows and user audit logs ensured alignment with Queensland Audit Office standards.
Created a robust escalation framework to handle workflow delegation and resource absences.
Efficiency & Automation Gains
Reduced manual generation, validation, and distribution of reports, cutting administrative overhead by 50%.
Automated validations reduced the risk of incorrect or missing data entries, improving payroll confidence.
Shifted from static ALV (SAP List Viewer) reports to responsive Fiori UIs, enabling users to drill into salary elements, expl ore trends,
and resolve queries faster.
Strategic Enablement
Aligned with TMR’s broader SAP modernisation roadmap, setting the foundation for reuse across future HR and payroll projects.
Leveraged SAP Datasphere to enable data-sharing for additional reporting use cases—promoting platform reuse and scalability.
Supported clean core migration principles, making the transition to S/4HANA easier and lower risk.
User Experience & Engagement
Users benefited from a modern digital interface, simplifying access to sensitive payroll data without compromising controls.
Business units can now conduct salary governance reviews independently, without relying on centralised spreadsheet exports.
Stakeholder engagement improved as report consumers gained on-demand access to relevant salary insights and KPIs
When fully deployed approx. 2,500
managers will be using the application
If a report isn’t actioned within 2 weeks,
it automatically escalates to the next-
level manager.
Reduced administrative
overheads by 50%
Governance & Compliance Uplift
Eliminated insecure local storage of confidential salary data through role-secured, cloud-based access.
Fully traceable workflows and user audit logs ensured alignment with Queensland Audit Office standards.
Created a robust escalation framework to handle workflow delegation and resource absences.
Efficiency & Automation Gains
Reduced manual generation, validation, and distribution of reports, cutting administrative overhead by 50%.
Automated validations reduced the risk of incorrect or missing data entries, improving payroll confidence.
Shifted from static ALV (SAP List Viewer) reports to responsive Fiori UIs, enabling users to drill into salary elements, expl ore trends,
and resolve queries faster.
Strategic Enablement
Aligned with TMR’s broader SAP modernisation roadmap, setting the foundation for reuse across future HR and payroll projects.
Leveraged SAP Datasphere to enable data-sharing for additional reporting use cases—promoting platform reuse and scalability.
Supported clean core migration principles, making the transition to S/4HANA easier and lower risk.
User Experience & Engagement
Users benefited from a modern digital interface, simplifying access to sensitive payroll data without compromising controls.
Business units can now conduct salary governance reviews independently, without relying on centralised spreadsheet exports.
Stakeholder engagement improved as report consumers gained on-demand access to relevant salary insights and KPIs