Tait Communications - Best Tech Awards 2025 ERP Fast Growth
ERP Transformation Tait Communications and Lagom Download the DocumentSAP Australia and New
Zealand Best Tech Awards
2025
SAP ERP Fast Growth
Lagom and Tait
Zealand Best Tech Awards
2025
SAP ERP Fast Growth
Lagom and Tait
Best Tech SAP
Industry WebsiteProduct and Services Featured SAP Solutions
High Tech
Manufacturing
Telecommunications
www.taitcommunications.comS/4 HANA Public Cloud
SAP BTP – CPI/App Development/Extensions
Analytics Cloud
Tait Communications is a global, growth-focused business challenged by legacy ERP systems that could no longer support its expanding international
operations. To enable rapid growth, including regional expansion through acquisitions, Tait implemented SAP S/4HANA Public Cloud — replacing
fragmented legacy systems with a unified, cloud-native platform spanning 17 legal entities in 13 countries, all completed within 11 months. Choosing an
evergreen, globally compliant ERP solution was critical to enabling Tait’s strategic growth ambitions and operational agility.
This transformation was not just about modernising IT, but about enabling speed, scale, and confidence in decision-making across sales, finance, supply
chain, manufacturing, and service. With daily MRP runs, automated financial consolidation, and real-time reporting, Tait built a resilient and agile backbone
to support long-term growth. The strategic use of SAP ERP delivered the clarity and operational agility needed to grow globally, while ensuring compliance
and efficiency.
This project demonstrates how a mid-sized, complex enterprise can rapidly scale by investing in their digital toolkit, using SAP ERP as a true enabler of
sustainable growth.
ERP Transformation
Tait Communications and Lagom
SAP ERP Fast Growth
Digital mobile radio (DMR) and P25
radio systems
Network infrastructure and system
integration
Dispatch and voice recording
solutions
Unified critical communications
platforms
Industry WebsiteProduct and Services Featured SAP Solutions
High Tech
Manufacturing
Telecommunications
www.taitcommunications.comS/4 HANA Public Cloud
SAP BTP – CPI/App Development/Extensions
Analytics Cloud
Tait Communications is a global, growth-focused business challenged by legacy ERP systems that could no longer support its expanding international
operations. To enable rapid growth, including regional expansion through acquisitions, Tait implemented SAP S/4HANA Public Cloud — replacing
fragmented legacy systems with a unified, cloud-native platform spanning 17 legal entities in 13 countries, all completed within 11 months. Choosing an
evergreen, globally compliant ERP solution was critical to enabling Tait’s strategic growth ambitions and operational agility.
This transformation was not just about modernising IT, but about enabling speed, scale, and confidence in decision-making across sales, finance, supply
chain, manufacturing, and service. With daily MRP runs, automated financial consolidation, and real-time reporting, Tait built a resilient and agile backbone
to support long-term growth. The strategic use of SAP ERP delivered the clarity and operational agility needed to grow globally, while ensuring compliance
and efficiency.
This project demonstrates how a mid-sized, complex enterprise can rapidly scale by investing in their digital toolkit, using SAP ERP as a true enabler of
sustainable growth.
ERP Transformation
Tait Communications and Lagom
SAP ERP Fast Growth
Digital mobile radio (DMR) and P25
radio systems
Network infrastructure and system
integration
Dispatch and voice recording
solutions
Unified critical communications
platforms
Challenges
Tait Communications faced a growth-limiting dilemma: its legacy systems, including an underutilized SAP S/4HANA
1511 instance and Baan for manufacturing could not support its increasingly complex global operations and overall
aspirations of growth as required by the Board and the Executives.
The business was expanding through acquisitions and international growth but lacked a unified platform to scale
efficiently.
Key challenges included:
• Disjointed processes across finance, inventory, sales, and service.
• Manual reconciliations between Baan, MES, and finance systems.
• Siloed functions and inconsistent data limited real-time visibility and slowed decision-making.
• Stakeholders lacked trust in reporting, impacting planning, agility, and customer responsiveness.
• Lack of confidence in data and ability to derive decisions from data.
These pain points created operational inefficiencies and risk, forcing Tait to rethink its ERP architecture. The
company needed a scalable, standardised solution that could support global expansion while improving
compliance and resilience.
Tait Communications faced a growth-limiting dilemma: its legacy systems, including an underutilized SAP S/4HANA
1511 instance and Baan for manufacturing could not support its increasingly complex global operations and overall
aspirations of growth as required by the Board and the Executives.
The business was expanding through acquisitions and international growth but lacked a unified platform to scale
efficiently.
Key challenges included:
• Disjointed processes across finance, inventory, sales, and service.
• Manual reconciliations between Baan, MES, and finance systems.
• Siloed functions and inconsistent data limited real-time visibility and slowed decision-making.
• Stakeholders lacked trust in reporting, impacting planning, agility, and customer responsiveness.
• Lack of confidence in data and ability to derive decisions from data.
These pain points created operational inefficiencies and risk, forcing Tait to rethink its ERP architecture. The
company needed a scalable, standardised solution that could support global expansion while improving
compliance and resilience.
Documented Benefits
To address these challenges, Tait Communications selected SAP S/4HANA Public Cloud as the digital foundation to unify
operations across 17 legal entities in 13 countries via a single, cloud-native ERP system designed for scalability and agility.
Solution highlights:
• Delivered within 11 months, covering multiple regions and business units.
• Unified finance, procurement, inventory, sales, service, and manufacturing processes.
• Implemented daily MRP, real-time P&L/WIP insights, and automated financial consolidation.
• Leveraged SAP Activate and SAP Cloud ALM for traceability and lifecycle management.
• Inclusive governance with SAP APJ executives ensured alignment and delivery quality.
Key decision drivers:
• Establish a single version of truth across all current and future entities.
• Adopt a future-proof, scalable platform to support rapid international expansion.
• Replace fragmented legacy systems and reduce technical debt.
• Prioritise agility, standardisation, and real-time decision support.
Why SAP?
• SAP S/4HANA Public Cloud offered the maturity, global capability, and innovation roadmap Tait required.
• Its modular architecture and extensibility via ABAP, Datasphere, and CPI positioned Tait for long-term adaptability.
• SAP’s global support ecosystem and proven cloud delivery differentiated it from competitors.
To address these challenges, Tait Communications selected SAP S/4HANA Public Cloud as the digital foundation to unify
operations across 17 legal entities in 13 countries via a single, cloud-native ERP system designed for scalability and agility.
Solution highlights:
• Delivered within 11 months, covering multiple regions and business units.
• Unified finance, procurement, inventory, sales, service, and manufacturing processes.
• Implemented daily MRP, real-time P&L/WIP insights, and automated financial consolidation.
• Leveraged SAP Activate and SAP Cloud ALM for traceability and lifecycle management.
• Inclusive governance with SAP APJ executives ensured alignment and delivery quality.
Key decision drivers:
• Establish a single version of truth across all current and future entities.
• Adopt a future-proof, scalable platform to support rapid international expansion.
• Replace fragmented legacy systems and reduce technical debt.
• Prioritise agility, standardisation, and real-time decision support.
Why SAP?
• SAP S/4HANA Public Cloud offered the maturity, global capability, and innovation roadmap Tait required.
• Its modular architecture and extensibility via ABAP, Datasphere, and CPI positioned Tait for long-term adaptability.
• SAP’s global support ecosystem and proven cloud delivery differentiated it from competitors.
Impact
Improved delivery accuracy by 25%,
enabling just-in-time procurement and
reducing inventory working capital by
15%.
Eliminated 100% of manual
reconciliations between finance,
MES, and manufacturing systems.
The SAP S/4HANA Public Cloud implementation fundamentally transformed Tait Communications’ operations, enabling rapid, scalable growth across
17 legal entities within 11 months. The unified digital core streamlined processes, improved data integrity, and supported the company’s ambitious
global expansion.
Immediate benefits included:
• Automated thousands of daily transactions through SAP APIs, eliminating over 3,000 manual data entry errors monthly and freeing employees to
focus on strategic, value-adding activities.
• Real-time integration with MES systems ensured complete shop floor traceability and validation, improving manufacturing transparency and quality.
• Daily MRP runs improved delivery accuracy by 25% enabling just-in-time procurement and reducing working capital tied in inventory by 15%.
• Automated consolidation processes shortened month-end financial close by 4 days, accelerating reporting cycles and decision-making.
Next steps:
With a solid digital foundation, Tait is expanding capabilities including requisition approvals, stock issuance, cycle counts, and scrap processing.
Planned deployments of Integrated Business Planning (Demand) will optimise supply chain and inventory management, while entitlement and
subscription modules are being evaluated to support new SaaS offerings.
Summary:
SAP has enabled Tait to unify legacy systems within a secure, extensible cloud platform, delivering one source of truth alongside robust compliance,
change control, and monitoring capabilities. This foundation fuels continuous innovation, automation, and operational excellence. For Tait, SAP is more
than ERP — it is the engine for sustained growth, agility, and future-ready innovation.
Reduced month-end financial close by 4
days via automated consolidation and
reporting.
Improved delivery accuracy by 25%,
enabling just-in-time procurement and
reducing inventory working capital by
15%.
Eliminated 100% of manual
reconciliations between finance,
MES, and manufacturing systems.
The SAP S/4HANA Public Cloud implementation fundamentally transformed Tait Communications’ operations, enabling rapid, scalable growth across
17 legal entities within 11 months. The unified digital core streamlined processes, improved data integrity, and supported the company’s ambitious
global expansion.
Immediate benefits included:
• Automated thousands of daily transactions through SAP APIs, eliminating over 3,000 manual data entry errors monthly and freeing employees to
focus on strategic, value-adding activities.
• Real-time integration with MES systems ensured complete shop floor traceability and validation, improving manufacturing transparency and quality.
• Daily MRP runs improved delivery accuracy by 25% enabling just-in-time procurement and reducing working capital tied in inventory by 15%.
• Automated consolidation processes shortened month-end financial close by 4 days, accelerating reporting cycles and decision-making.
Next steps:
With a solid digital foundation, Tait is expanding capabilities including requisition approvals, stock issuance, cycle counts, and scrap processing.
Planned deployments of Integrated Business Planning (Demand) will optimise supply chain and inventory management, while entitlement and
subscription modules are being evaluated to support new SaaS offerings.
Summary:
SAP has enabled Tait to unify legacy systems within a secure, extensible cloud platform, delivering one source of truth alongside robust compliance,
change control, and monitoring capabilities. This foundation fuels continuous innovation, automation, and operational excellence. For Tait, SAP is more
than ERP — it is the engine for sustained growth, agility, and future-ready innovation.
Reduced month-end financial close by 4
days via automated consolidation and
reporting.
Documented Benefits
SAP has enabled us to integrate processes and data entry into workflow approvals
Reduced/eliminated many manual data entry errors
Requisition application replaced with workflows that include request, cost centre approval,
correct allocation to cost centre or project, availability checks through purchasing and
planning, pick and delivery by warehousing and automatic process in SAP via APIs
automation
Issuing stock to projects initiated by work flow with appropriate approvals and automated
SAP automation once approved
Is fully integrated with our MES which has 10's of thousands of transactions daily
APIs from test and production applications execute all shop floor transactions completely
eliminating SAP data entry overhead
Significant automation of manual entry
ECOs
New Product Entry and validation
New Component Entry and validation
Automation of inhouse printed material as a workflow that creates a task for warehouse to
create the material and then SAP APIs automate the creation of inventory to the cost centre
Automation of the cycle count data entry
Automation of scrap material transactions with approval and appropriate reason code
allocations
Automation set up of 950 items via template and API (for items in other plants)
Automation of processing and approval of obsolete stock
Automation of stencil set up and creation
Automation of store functions by SAP APIs with Tait Apps and validation drastically reducing
time to complete tasks such as transferring stock and processing inwards quality receipts
Automation of material usage and job closing invisible to production staff
Automation of all assembly staff actions that would be required in SAP so that no staff
member needs a license or time to ensure the processes are actioned in SAP
Automation of change and revision control
Input validation preventing data errors is a significant quality improvement
ECOs, NPIs, EMCAs etc have thousands of data fields that must be set up across all functions
and plants the SAP API update process has allowed us to build in these validations
And there is still much more we can do in this space and we continue to develop the system
One version of the truth across all functions in SAP cloud
Interoperability between different applications with secure APIs
Contains the compliance database (consolidated from a separate database)
SAP look up (Taittools) web-based view of product information in one place not requiring
individual user licences
Further potential to consolidate other tools and data sources into SAP
Massive opportunity for automation of processes
The ability to move to event driven actions (further enhances automation and timing of
activities
Reduced duplication and synchronisation of data
Less opportunity for synchronisation errors
SAP has very good admin tools to help run the SAP system
Excellent tools for monitoring and tracking changes
For identifying system workloads and sources
Change control and tracking of changes
Identification of who has made changes
SAP has a massive developer community and online support network on this widely used
platform
1000's of standard SAP supported and tested standard APIs
Built in security, roles and authentication to ensure appropriate access levels are maintain
on a per user basis
Vast collaboration opportunity across the community
Secure platform to develop and automate
First class extensibility and ability to be built on repeatably
Stable platform
SAP is still evolving and having core functionality developed by SAP
100's of disparate Baan reports and applications that are required to operate have been
migrated into a common code base with a web UI using standard SAP APIs
Reduced support of some legacy apps, processes and reports
Reduced risk of legacy applications, services and reports failing due to unsupported
connections, libraries and drivers
SAP has the ability to create product classifications which are excellent for identifying
products in the item master as we have many complex needs to identify features,
approval, testing, labelling at the product level.
Tait has more than 80 of these now from identifying IS product and materials to defining
test methods
Provided by Tait Team
SAP has enabled us to integrate processes and data entry into workflow approvals
Reduced/eliminated many manual data entry errors
Requisition application replaced with workflows that include request, cost centre approval,
correct allocation to cost centre or project, availability checks through purchasing and
planning, pick and delivery by warehousing and automatic process in SAP via APIs
automation
Issuing stock to projects initiated by work flow with appropriate approvals and automated
SAP automation once approved
Is fully integrated with our MES which has 10's of thousands of transactions daily
APIs from test and production applications execute all shop floor transactions completely
eliminating SAP data entry overhead
Significant automation of manual entry
ECOs
New Product Entry and validation
New Component Entry and validation
Automation of inhouse printed material as a workflow that creates a task for warehouse to
create the material and then SAP APIs automate the creation of inventory to the cost centre
Automation of the cycle count data entry
Automation of scrap material transactions with approval and appropriate reason code
allocations
Automation set up of 950 items via template and API (for items in other plants)
Automation of processing and approval of obsolete stock
Automation of stencil set up and creation
Automation of store functions by SAP APIs with Tait Apps and validation drastically reducing
time to complete tasks such as transferring stock and processing inwards quality receipts
Automation of material usage and job closing invisible to production staff
Automation of all assembly staff actions that would be required in SAP so that no staff
member needs a license or time to ensure the processes are actioned in SAP
Automation of change and revision control
Input validation preventing data errors is a significant quality improvement
ECOs, NPIs, EMCAs etc have thousands of data fields that must be set up across all functions
and plants the SAP API update process has allowed us to build in these validations
And there is still much more we can do in this space and we continue to develop the system
One version of the truth across all functions in SAP cloud
Interoperability between different applications with secure APIs
Contains the compliance database (consolidated from a separate database)
SAP look up (Taittools) web-based view of product information in one place not requiring
individual user licences
Further potential to consolidate other tools and data sources into SAP
Massive opportunity for automation of processes
The ability to move to event driven actions (further enhances automation and timing of
activities
Reduced duplication and synchronisation of data
Less opportunity for synchronisation errors
SAP has very good admin tools to help run the SAP system
Excellent tools for monitoring and tracking changes
For identifying system workloads and sources
Change control and tracking of changes
Identification of who has made changes
SAP has a massive developer community and online support network on this widely used
platform
1000's of standard SAP supported and tested standard APIs
Built in security, roles and authentication to ensure appropriate access levels are maintain
on a per user basis
Vast collaboration opportunity across the community
Secure platform to develop and automate
First class extensibility and ability to be built on repeatably
Stable platform
SAP is still evolving and having core functionality developed by SAP
100's of disparate Baan reports and applications that are required to operate have been
migrated into a common code base with a web UI using standard SAP APIs
Reduced support of some legacy apps, processes and reports
Reduced risk of legacy applications, services and reports failing due to unsupported
connections, libraries and drivers
SAP has the ability to create product classifications which are excellent for identifying
products in the item master as we have many complex needs to identify features,
approval, testing, labelling at the product level.
Tait has more than 80 of these now from identifying IS product and materials to defining
test methods
Provided by Tait Team