Finalist: 2024 Best Run SAP Digital Supply Chain

InfraBuild: Elevating supply chain efficiency and building customer satisfaction by transforming its supply chain and customer service operations with SAP S/4HANA and IBP solutions, achieving a 15% improvement in stock availability, 50% reduction in manual intervention, and 30-40% improvement in delivery reliability. This led to enhanced customer satisfaction and operational efficiency. Download the Document

SAP Australia and New ZealandBest Run Awards 2024
Best Run SAPIndustry WebsiteProduct and Services Featured SAP SolutionsIndustrialManufacturinghttps://www.InfraBuild.com/Steel manufacturing, recyclingand distributionSAP S/4HANA including advancedAvailable to Promise, Manufacturing forPlanning and Scheduling, andTransportation Management. SAP IBPInventory Optimisation, Demand &Response and SupplyInfraBuild’s primary mission is to build futures through sustainable steel. It is Australia’s only fully integrated steel manufacturer combining scrap metal recycling,steel manufacturing and downstream distribution.The company operates at more than 150 locations across Australia and has manufacturing facilities and scrap metal traders across several continents. Withheadquarters in Sydney, it employs around 5,000 people and is part of the international Liberty InfraBuild Limited group of companies.The significance of an optimised supply chain for manufacturing and distribution businesses like InfraBuild can’t be overstated. In the steel sector, however, manycompanies remain tied to traditional practices and are yet to update their supply chain processes to deliver the best possible service to their customers.InfraBuild faced significant challenges in its customer order management, delivery promise accuracy, and executing customer orders against this promise, beforefully leveraging the capabilities of SAP's S/4HANA and IBP solutions. At the core of these issues was the need to accurately promise a delivery date to customers,manage customer fulfilment to this delivery date and then accurately measure achievement of the actual delivery.Elevating supply chain efficiency andbuilding customer satisfactionInfraBuildDigital Supply Chain