Finalist: 2024 Best Run Data and Analytics

Endeavour Energy: Powering Data Innovation by transforming into a data-driven organization by integrating SAP Datasphere and SAP Analytics Cloud. Download the Document

SAP Australia and New ZealandBest Run Awards 2024
Best Run SAPIndustry WebsiteProduct and Services Featured SAP SolutionsUtilities www.endeavourenergy.com.auElectricity Distribution NetworkService ProviderDatasphere and SAP Analytics CloudEndeavour Energy, a critical energy provider servicing millions across Sydney's regions, embarked on a transformative journey toward becoming a data-drivenorganisation. With a keen eye on enhancing operational efficiency and transparency, they strategically integrated SAP Datasphere and SAP AnalyticsCloud (SAC).This strategic initiative aimed to modernise their data management practices, empowering teams with near real-time insights and fostering aculture of innovation.In close collaboration with SAP and Bluetree Solutions, Endeavour Energy achieved remarkable outcomes. They swiftly accelerated the adoption of analytics,delivering substantial value to their operations in an unprecedented timeframe. Leveraging Datasphere and SAC, they have reduced the lead time to generatedata models based on S/4HANA data, enabling self-service analytics, ability to drill through to S/4HANA document level information for faster troubleshootingand facilitating informed decision-making across all organisational levels.This initiative not only signifies a pivotal moment in Endeavour Energy's digital transformation journey but also establishes a benchmark for excellence within theenergy sector. Through their unwavering commitment to innovation and sustainable practices, Endeavour Energy embodies leadership in driving operationalefficiency and delivering exceptional value to customers and stakeholders alike.Powering Data Innovation:Fast Track to Data InsightsData and Analytics
ChallengesEndeavour Energy’s envisioned digital utility value chain required improvements by way of faster and streamlineddata processing of SAP S/4HANA data. Their existing setup, relying on Azure Synapse Data Hub and batchreplication of SAP S/4HANA data into the Azure environment, hindered the realisation of timely data insights. Thislimited the ability to leverage near real-time data for mission critical analysis, and reporting tasks.This limited access to SAP S/4HANA data, impeded Endeavour Energy’s Network Bill (SAP ISU) and SupplyChain teams abilities to meet ad-hoc requirements and respond swiftly to evolving business needs. Theconstrained access to current data, limited by established data feeds, further exacerbated these difficulties,hampering the team's agility and flexibility in generating insights. The limitations of SAP Embedded Analytics andSAP Fiori reporting compounded these issues, with the existing solutions falling short of meeting theorganisation's evolving business requirements. The absence of self-service and ad-hoc reporting capabilities viaFiori added to the underlying complexity, making report creation process slow, expensive, and cumbersome.In navigating these challenges, Endeavour Energy recognised the critical need for a transformative solution thatcould overcome these obstacles and propel their journey towards becoming a data-driven enterprise. Throughstrategic collaboration with SAP and Bluetree Solutions, Endeavour Energy embarked on a comprehensiveinitiative to introduce SAP standard content and implement SAP Datasphere and SAP Analytics Cloud (SAC),paving the way for enhanced data accessibility, agility, and actionable insights.
SolutionBluetree's comprehensive approach, from conducting solution architecture workshops to implementing agilemethodologies, played a pivotal role in accelerating analytics adoption and fostering stakeholder engagement.Through the utilisation of SAP Datasphere, BW Bridge, and SAP Analytics Cloud (SAC), Endeavour Energyexperienced a paradigm shift in data management and analytics capabilities. Leveraging standard content inDatasphere and BW Bridge, they expedited data modelling and report delivery, enhancing operational efficiency.The establishment of an operating model for provisioning modelled S/4 data through Datasphere enabled agiledelivery of analytics use cases, empowering users with near real-time insights.The implementation of SAC facilitated self-service analytics with minimal IT dependency, enabling end-users tointeract with reports dynamically and extract actionable insights. The integration of live modelled data from SAPS/4HANA and the demonstration of Microsoft Power BI's compatibility with Datasphere underscored theversatility and scalability of the solution.Endeavour Energy's project solution not only addressed immediate challenges but also aligned with keyorganisational driver of best fit solution in chosen Data Fabric architecture and the adoption of best practices.By embracing change and delivering accelerated insights, Endeavour Energy has positioned itself at theforefront of the energy sector's digital transformation journey, driving sustainable growth and innovation.
ImpactDatasphere reduced data processingtime by over 50%, Endeavour Energybenefits from improved resourceutilisation and cost efficiency, enablingeffective allocation of resources andenhanced overall performance.15% improvement in customer serviceresponse time directly impacts customersatisfaction and retention, ensuring fasterissue resolution, higher service quality,and potentially increased customerlifetime value.60% acceleration in insights generationcompared to previous processes directlytranslates to increased operational efficiencyand agility, enabling quicker and moreinformed decisions and potentially boostingrevenue.Datasphere and SAP Analytics Cloud (SAC) were successfully deployed, focusing on Network Bill (SAP ISU) and SupplyChain/Inventory, providing a robust foundation for data-driven decision-making. The acceleration of insights was evidentthrough the delivery of eight dashboards in just three months, showcasing Endeavour Energy's commitment to drivingactionable outcomes and enhancing operational efficiency.A streamlined delivery model was achieved by leveraging standard content and implementing drill-through functionality toS/4HANA for detailed analysis, empowering users with deeper insights. Integration into the data fabric architecture enabledseamless access to data models for Power BI users, fostering collaboration and maximising the value of analytics investmentsacross the organisation. The implementation of near real-time analytics for S/4HANA data to Datasphere, completed in lessthan 10 minutes, facilitated agile decision-making and operational excellence.Looking ahead, Endeavour Energy's next steps include expanding analytics capabilities into Asset and Finance domains,publishing standard content, and developing dashboards. Additionally, they aim to enhance external data ingestion andintegration of investment and financial planning data , and labour cost data from SAP SuccessFactors. The introduction ofDatasphere Premium Outbound capability will further optimise data pipelines to external systems, ensuring efficient andseamless integration.
“”We set out with a goal to accelerate insights to the business, and we haverealised that goal. The success with the early domains resulted a lot ofinterest across the business and they are already seeing their needs beingmeet much quicker than traditional approaches.Robbie Cook, Enterprise Information and Data Architect, Endeavour Energy