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Adaptive Strategies in a Changed World - Virtual Forum

Featuring speakers from AGL Energy, Bushfire Recovery Victoria, QUT, IAG, Frasers Property, Mercury NZ and many more.

Agenda Snapshot

Industry Guest Speakers

Over 18 Guest Speakers join us from a range of Organisations including: Mercury NZ, CEDA, AGL, Bushfire Recovery Victoria, and many more. 

Topics of Discussion

Key topics will include: Supply Chain, Changing Citizen & Employee  Expectations, and  Business Model Adaptation.

Recommended Recovery Strategies

The output of the discussions should provide you with direction and next steps on your own recovery strategies beyond disruption. 

Engineering, Construction & Operations

Whilst our essential Infrastructure industry is still pushing on, Leaders are in the midst of managing disruption on multiple levels of the business.

Watch the highlight of 2020 Adaptive Strategies in a Changed World

The Intelligent Enterprise for the Engineering, Construction and Operations Industry

Helping to create superior customer experiences through tailor-made solutions delivered at scale and as a service.

Embracing disruption in Engineering Construction and Operations

Only 25% of the infrastructure we will need for 2050 exists today. How will your company help to meet the demand?

Adaptive Strategies in a Changed World - Engineering, Construction and Operation Industry | Highlight

Highlight of 2020 Adaptive Strategies in a Changed World for Engineering, Construction and Operation Industry Session. 

Financial Services

Financial Institutions are being placed at the forefront of our economy to stabilise and support those in need. Explore adaptive strategies that the sector can adopt. 

Watch the highlight of 2020 Adaptive Strategies in a Changed World 

Experience Management in Banking

Digital strategies are disruptive and changing the rules for banks. We have identified four strategic priorities critical to moving forward.

The Trust Dividend: How Foundational, Experiential & Reputational Trust is Critical to the Customer Experience

Trust is at the heart of all industries. Explore this paper to understand how industry leaders are using technology to bring The Trust Dividend together.

Adaptive Strategies in a Changed World - Finance Service and Insurance Industry | Highlight

Highlight of 2020 Adaptive Strategies in a Changed World for Finance Service and Insurance Industry Session. 

Healthcare

As one of the frontline services supporting those in need, Healthcare has had to move fast to adapt. From enabling employees to operate in such an uncertain environment, optimising medical supply & availability, through to caring for patients at an unprecedented scale. 

Watch the highlight of 2020 Adaptive Strategies in a Changed World 

The Intelligent Enterprise in the Experience Economy for the Healthcare Industry

Patient expectations in today’s experience economy along with available intelligent technologies are creating new opportunities for healthcare providers to take a leadership role in delivering value-creating, affordable services.

St John Ambulance puts Remote Work Pulse to the test

St John Ambulance’s approach to this challenge in Granville is a combination of technology, leadership, and informal, virtual meet-ups. At the center of the Division’s transformation is the Qualtrics Remote Work Pulse.

Adaptive Strategies in a Changed World - Healthcare Industry | Highlight

Highlight of 2020 Adaptive Strategies in a Changed World for Healthcare Industry Session. 

Mining

A critical industry for community livelihoods across Australia, Mining is quickly adapting to support continued operation. The changing workforce conditions and operating models, both from a short and long term are vital to support Business continuity. 

Watch the highlight of 2020 Adaptive Strategies in a Changed World 

Supporting Mining in Times of COVID-19

The impact of COVID-19 on mining companies has been swift as companies and governments adjust to changing directives, uncertain demand, and upheaval in commodity prices and supply chains. Here are some of the key challenges that companies like yours might be facing. SAP is here to offer assistance during this time of uncertainty, to help you respond to these challenges.

Intelligent Supply Chain for Assets with SAP

Hear how SAP helps customers transform their business from design to operations. The Intelligent Supply Chain for Assets Customer Initiative brings together SAP and its industry-leading customers like Roy Hill - an innovation led iron ore miner in Australia - to transform businesses in supply chain planning and asset management.

Adaptive Strategies in a Changed World - Mining Industry | Highlight

Highlight of 2020 Adaptive Strategies in a Changed World for Mining Industry Session.

Public Services

Listen, Understand and Act - 3 key principles that remain key to Government in the current environment. Citizen centricity, Employee Wellbeing and leveraging Data-Driven approaches to support have never been so important. 

Watch the highlight of 2020 Adaptive Strategies in a Changed World 

Dealing with Disruption: A Digital Nudge

While digital nudging is not a silver bullet for containing COVID-19, it is part of the overall toolkit available to governments today. Digital technologies can be used to both scale and personalize traditional nudges to improve outcomes for mass cohorts. 

Instilling Trust through Transparency in Public Services

To build trust, citizens need to feel confident that the data they provide to government will be used to provide services they need. Government in turn must deliver on its promise.

Adaptive Strategies in a Changed World - Public Sector Industry | Highlight

Highlight of 2020 Adaptive Strategies in a Changed World for Public Sector Industry Session.

Retail & Consumer Products

An industry under severe scrutiny and pressure to support our nations, hear from SAP and top industry experts on strategies to adapt and support. Topics include; Protecting and Supporting your Employees; and strengthening your supply chain to ensure optimum & reliable operation. 

Watch the highlight of 2020 Adaptive Strategies in a Changed World 

How COVID-19 Exposed Weaknesses in the Global Supply Chain

More medical equipment is desperately needed as governments around the world scramble to obtain more masks, ventilators, gloves and sanitizer to support the latest hot spots impacted by the coronavirus. Nobody seems to know where to get these supplies from, nor do they understand what the real demand and supply actually is.

Helping Companies Manage COVID-19 Supply Chain Disruptions

Using SAP Digital Supply Chain, SAP Ariba and Qualtrics solutions, companies can easily identify and address potential supply chain disruptions before they occur, identify alternative sources of supply and help move goods efficiently and cost effectively.

Adaptive Strategies in a Changed World - Retail & Consumer Products Industry | Highlight

Highlight of 2020 Adaptive Strategies in a Changed World for Retail and Consumer Products Industry Session.

Utilities

Utility providers are at the forefront of supporting a new way of living for societies across Australia & New Zealand. From adapting to the increasing need for power on a sustained daily basis, through to a change of working conditions for employees both in the field & office based. 

Watch the highlight of 2020 Adaptive Strategies in a Changed World 

The Intelligent Enterprise in the Experience Economy for Utilities Industry

Discover how the emerging digital energy network reflects new structures of distributed generation, water supply, transmission, distribution, and retail. See how this network will foster new business models and processes, embrace the prosumer, and transform work in a competitive and collaborative digital economy.

Drive Customer Loyalty for Utilities with Exemplary Service

For utilities, improving customer experience isn’t an option – it’s a must. Yet where to begin? To help you on your customer experience journey, you can download some helpful information.

Adaptive Strategies in a Changed World - Utilities Industry | Highlight

Highlight of 2020 Adaptive Strategies in a Changed World for Utilities Industry Session. 

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