Skip to Content

Register now to get access

Trust is integral to banking and financial services. 
In the wake of the Royal Commission discover the latest insights on trust, its significance and key drivers. 

Trust in Banking Insights 2020 Report

Trust is integral to banking and financial services.

Financial institutions can build the most innovative, competitive products, but unless these institutions are trusted, customers will be reluctant to engage.

This Trust in Banking Insights Report from RFi Group, looks at trust and its key drivers – as well as the impacts of the global pandemic and the dawn of open banking, and how they may provide an opportunity for financial institutions to reaffirm their trust credentials by acting with a customer-centric mindset.

Additional Resources

Building customer trust through digital channels

Expanding your digital strategy? Access a host of assets and resources to help you honour the boundaries customers set, protect their data, and address applicable data privacy laws.

Unlock the intelligent enterprise for banking

Find out how banks deliver digital services by creating intelligent enterprises with integrated applications, intelligent technologies, and a digital platform from SAP.  

Back to top