Trust is integral to banking and financial services.

Financial institutions can build the most innovative, competitive products, but unless these institutions are trusted, customers will be reluctant to engage.

This Trust in Banking Insights Report from RFi Group, looks at trust and its key drivers – as well as the impacts of the global pandemic and the dawn of open banking, and how they may provide an opportunity for financial institutions to reaffirm their trust credentials by acting with a customer-centric mindset.