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New Study!
SAP Consumer Propensity Report Australia 2018

Australians love to shop online but what inspires a quick checkout and what drives consumers to walk away from their shopping carts?

Brands everywhere are looking for ways to reduce cart abandonment by customers, but with more than a quarter of Australian shoppers abandoning their carts at least half the time, it’s a tough nut to crack.

We asked 1,000 Australian consumers about their use of online shopping; and what their favourite brands do to make them click ‘purchase’.

We’ve discovered some interesting results – including the key reasons carts are abandoned and what customers would really like to see from brands.

Download your copy of the SAP Consumer Propensity Report Australia 2018.

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