Intelligent Support in Action: SAP Enterprise Support and OSH PRO Accelerate Sustainability Delivery

OSH PRO, an Environmental and Systems Engineering consultancy, faced technical and data challenges during a Sustainability Footprint Management implementation that threatened timelines. By opening a case through SAP for Me, SAP Enterprise Support mobilized instantly—leveraging AI-driven diagnostics, an integrated toolchain, close collaboration, and SAP’s sustainability expertise—to remove every barrier and incorporate OSH PRO’s feedback into future product enhancements. The result: restored clarity, efficiency, and momentum, with the implementation continuing uninterrupted and deadlines maintained. OSH PRO moves forward backed by SAP’s evolution toward preventive, intelligent, and invisible support and clean-core operations, as SAP redefines modern support for the next generation of digital business.