SER1558 - Thriving in holiday peaks: How AI transforms system resilience

Our holiday support readiness program helps ensure 100% uptime for 143 customers and 200 tenants, safeguarding US$11.48 billion in gross merchandise value. Join SAP customers—retailers Carharrt Inc. and SWGS LLC—to find out how this initiative uses AI-driven solutions to enhance resilience, prevent critical issues, and enable record-breaking sales.