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Intelligent CX: The Future of Customer Engagement

There has never been a more critical time for CIOs and business leaders to break down organizational and data silos, deliver consistent and memorable customer experiences across touch points, and drive loyalty and sustainable growth. In this session, Ritu Bhargava delivers her vision of an intelligent “one office,” connecting back-end systems with front-end experiences. This can help you deeply understand each customer, scale with adaptive agility, and engage with relevance throughout the entire customer journey.

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