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Bosch Rexroth: Delivering quality customer experiences with integrated relationship management processes

With a vast consumer base scattered across the globe, Bosch Rexroth knew it must develop its customer relationship management processes to reflect the evolving needs and ideologies of its globalized customers. The German hydraulics company produces a variety of manufacturing products, technology, instructional webinars, and support services to customers in over eighty countries. The company implemented SAP Sales Cloud and SAP Service Cloud to nurture the relationship with all its customers.

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